Jim White Toyota

Doesn’t really care about the customer rather just the sale of car not cool at all sale of car not cool at all More

We could not be more pleased with our experience at Jim White Toyota. Alli was a gem from start to finish and worked hard to get us into our Tundra! You guys made what can be stressful shopping for a vehi White Toyota. Alli was a gem from start to finish and worked hard to get us into our Tundra! You guys made what can be stressful shopping for a vehicle a very pleasant experience! Thank you so much! More

Don was extremely professional and a pleasure to work with. We found the car online and went in knowing exactly what wanted, he was helpful and knowledgeable in showing us the vehicle and getting us thru with. We found the car online and went in knowing exactly what wanted, he was helpful and knowledgeable in showing us the vehicle and getting us thru the buying process was a breeze. He made sure everything was functioning and Don even filled our gas tank up entirely before we picked up to take it home because he knew we had a little further of a drive, which was not necessary but so appreciated! We love our new Pacifica, it’s the perfect family vehicle for us! More

Alli Raymor was outstanding. She was very professional, efficient, listened to what we were looking for in a vehicle and provided many great options. Alli Raymor was friendly, ex She was very professional, efficient, listened to what we were looking for in a vehicle and provided many great options. Alli Raymor was friendly, extremely helpful, very easy to work with, handled herself with high integrity, provided great customer service, with a consistent, positive communication style. She was organized and thorough. We would refer any of our family or friends to Alli Raymor and this dealership. We also want to mention that the manager of this dealership was outstanding at helping us track down a car with our preferred specs. He was effective, timely, and friendly. Both the manager and Alli Raymor demonstrated an effective, positive leadership presence. Thank you both!! More

This wasn't my first car buying experience but it certainly was one of the best. No pressure. Don was patient, personable and very knowledgeable. I'll be recommending him to anyone I know in the mark certainly was one of the best. No pressure. Don was patient, personable and very knowledgeable. I'll be recommending him to anyone I know in the market for a vehicle. More

Disgusted. They have had my friends 02 Tundra for 6 months. Don't know what's wrong. They're ready to give up. They've tried several things to get it working. I They have had my friends 02 Tundra for 6 months. Don't know what's wrong. They're ready to give up. They've tried several things to get it working. I highly recommended Jim White Toyota service department. I've always taken my Toyota there and have always been very pleased with their service. I won't take my Toyota there again. More

The Jim White dealership, and our sales specialist Pam were absolutely fantastic. To be quite honest we had originally intended to purchase a vehicle, weren’t ready for it at the time (had not unlocked c were absolutely fantastic. To be quite honest we had originally intended to purchase a vehicle, weren’t ready for it at the time (had not unlocked credit report for the day that required the financing!), and wound up, leaving, thinking that that was the end of it… An unexpected turn of events required us to return a couple days later unannounced, without an appointment, and literally at a moments notice, Pam was back at our side, and helped us immediately, well past the end of closing on a day that we essentially had not told her we would return to meet with her. Usually in situations in which we we show up unannounced with unexpected requirements, we are met with unsure behavior and delayed responsiveness from a business… This was not the case at Jim White…. Pam, as well as the rest of the staff acted as if we were the most important people in the room, helped us immediately and thoroughly, and we walked away… excuse me… drove away quite happy with our new vehicle, as well as quite happy to send future customers to this dealership…. i’ll be honest, these days in a post-Covid world, it is becoming less and less common to receive that type of treatment even when making a large purchase like a new vehicle for our ever growing family fleet… In a way maybe that’s a good thing because it makes Jim White, and Pam especially, stand out that much more. Forgive me for sounding like an advertisement for (great!) customer service, lol, but, “I call them as I see them,” as my father likes to say, and when I saw this email giving me a chance to write a brief note about our visits, it was the least I could do to show my gratitude for our exceptional experience with this local business. Everyone should feel this way, especially after making a large and important purchasing decision…still smiling right now as I type this ;-), thank you Pam and thank you Jim White, you haven’t seen the last of the Fowler / Anderson family! More

They were very helpful and reasonable with helping me find a new car that fit all my needs! find a new car that fit all my needs! More

I saw the vehicle online which is where I contacted the dealer to ask if vehicle was still available. With Cara’s prompt email response and connecting me to Sales Rep Pam Lugari, who was pleasant and no-n dealer to ask if vehicle was still available. With Cara’s prompt email response and connecting me to Sales Rep Pam Lugari, who was pleasant and no-nonsense, I drove the next day 75 miles to test drive and purchase the vehicle. Thank you! More

Great dealership with an awesome salesperson, Alli. They back up their sales with great service. Alli explained everything about the RAV4 Hybrid with patience and thoroughness. Very personable. They back up their sales with great service. Alli explained everything about the RAV4 Hybrid with patience and thoroughness. Very personable. More