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Jim White Toyota
Toledo, OH
2,929 Reviews
Jim White Toyota is proud to have been serving Northwest Ohio and Southeast Michigan for over 50 years, having opened our doors on April 8, 1968. It has been an honor to serve our community and look forward to continue to do so.
Working with us is nothing you have ever experienced before. With our Jim White Toyota Promise, every interaction with us will be SIMPLE, STRAIGHTFORWARD, and SECURE. We will always respect you and your time. We will never pressure or take advantage of you. We will honor all promises and commitments made. And above all – we will always be transparent!
Aside from our Jim White Toyota Promise, the Jim White Toyota Advantage is a suite of perks our guests get to enjoy when doing business with us. From no cost maintenance to shuttle service to alignment checks. Our Jim White Toyota Advantage is our way of saying we appreciate you! Discover more about our Jim White Toyota Advantage when you stop in for a test drive or for service.
In addition to what we do for our guests, we believe in being a good neighbor. We are proud sponsors of Task Force 20/Veterans, Toledo Mudhens, YMCA/JCC, Whitmer Jr. Panthers, Centennial Terrace Concert Series, UT Lady Rockets Basketball, as well as several youth groups and charities.
Call Jim White Toyota at 419-841-6681 or visit us in person. We’re conveniently located at 6123 W. Central Ave. Toledo, Ohio 43615. We look forward to assisting you with all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,238 service reviews
March 20, 2026
Went for an oil change and came home only to get a call an hour later that they forgot to put my wheel lock tool back in the van. Drive back to the service center to then find out that first they aren’t ac an hour later that they forgot to put my wheel lock tool back in the van. Drive back to the service center to then find out that first they aren’t actually sure it was for my vehicle and then come to find out that they somehow lost two of the wheel locks on both passenger side tires. Told me nothing they can do and have to order in the parts. Go back the next day after the parts arrive - after sitting in the waiting room for a few minutes Sarah comes to get me saying the car is done. Go up there and the tech is casually talking to some of the other guys out front which is why she probably thought it was done but find out he hasn’t started yet. I go back to the waiting room and another few minutes go by and then they come to tell me it is done again. Go back up there and get to the van and I ask that the least they can do is replace the windshield wiper that they said was torn at no charge and all manager would do is give a free oil change for when my Toyota service plan is up. I am asking the tech about a new scratch in my steering wheel asking if they had anything that could have done it and while the tech says he might have done it, another worker there in a car behind us is yelling at us to hurry up. No complaints about Sarah as she was kind and as helpful as you could be in the situation but everything else was a nightmare. More
by BD6686
Employees Worked With
April 16, 2025
I had the pleasure of speaking with Scott this morning, and I must say he was incredibly helpful and friendly. Always had a smile on his face and helped me find exactly what I was looking for. Great attitu and I must say he was incredibly helpful and friendly. Always had a smile on his face and helped me find exactly what I was looking for. Great attitude and a genuinely nice person to talk to! More
by VJ
April 05, 2025
Disho0nest management and incompetent employees. After my last check up, nothing but problems. Ended up having to take the RAV4 to a certified Lucas County safety garage to try to understand al,l th After my last check up, nothing but problems. Ended up having to take the RAV4 to a certified Lucas County safety garage to try to understand al,l the catastrophic damage I did to my car after I just spent 900$. It turned that there was nothing wrong with the car. Obviously, Jim White Toyota is a Fast Buck Freddy type of operation steeped in dishonesty. More
by ERIC.BEACH
Employees Worked With
Other Employees :
Cara Manor, JJ Von Deylen, Lily Jones
December 04, 2024
Th where very polite and helpful. The service writer keep me informed and work, with me when the Toyota supply chain let the service department down. Six days to get a water pump is j The service writer keep me informed and work, with me when the Toyota supply chain let the service department down. Six days to get a water pump is just wrong.(thats the polite way to say it) Dealership is great supply chain sucks. More
by ALBARNES32
Verified CustomerNovember 18, 2024
Corey was very personable and friendly to work with! I won't be coming back for my repairs, though. I won't be coming back for my repairs, though. More
by PARAKEETSRULE
Employees Worked With
August 24, 2024
Easy in, easy out, 10K Warranty work. No issues at all. I was in and out quickly. No issues at all. I was in and out quickly. More
by terryreilly56
Employees Worked With
August 12, 2024
The job got done. Some communication would have been nice. In the past someone talked to me about the condition of my car. I guess that's what you get with an old car. Some communication would have been nice. In the past someone talked to me about the condition of my car. I guess that's what you get with an old car. More
by Wjn75
July 30, 2024
My sliding door cable broke on Sunday the 14 of July. Called the next day and they couldn’t get me in till Wednesday. Dropped the car off on Tuesday night and they said they had to run a diagnostic when Called the next day and they couldn’t get me in till Wednesday. Dropped the car off on Tuesday night and they said they had to run a diagnostic when the cable was clearly dangling from the door. They claimed they ordered the part on Wednesday July 17 and it would be in in one to two days. I called back daily and got no where. Lisa finally called me back on July 26 stating the part was in when could I bring the van in next week. I told her Monday she said it would take the whole day. Mind you this is a customer support problem with Toyota so it is scheduled to take less than an hour. I dropped the van off Sunday night and JJ called me Monday morning and stated they would need two days to fix. They scheduled me for Monday when they knew they would not get to it until Tuesday. When I got the van back all of my belongings were thrown to the back including my infant’s car seat base! I am very disappointed in the service I received! More
by Djrudni
July 21, 2024
Always prompt courteous service. The technicians keep me informed of any updates or needed repairs. The technicians keep me informed of any updates or needed repairs. More
by JUDY25
Employees Worked With
July 06, 2024
The service peoplle were very friendly. They explained all of the work that they were doing. They explained all of the work that they were doing. More
by brian
