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Jim White Toyota - Service Center

Toledo, OH

4.1
1,237 Reviews

1,237 Reviews of Jim White Toyota - Service Center

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April 03, 2019

Brake work was fine!! Seemed good! I don’t know enough about brakes to Comment more, not sure what else U want to know? Brake job seems fine to me More

by pathyde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Reid
Apr 04, 2019 -

Jim White Toyota responded

Thank you for your review! We truly appreciate it!

March 29, 2019

Rate this visit excellent Scheduled service visit upon arrival greeted promptly service representative very friendly and competent car serviced and returned in approximately fo More

by Toyota fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

Jim White Toyota responded

Thank you for your amazing review! We truly appreciate it!

March 26, 2019

Service with a smile Every time we’ve had service work done at Jim White Toyota we have been satisfied. Their service people are courteous and friendly. They have a comfor More

by Sandi and Dusty
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Schiavone, John McDonald, Keith Reid, Tim Vears
Mar 27, 2019 -

Jim White Toyota responded

Thank you for your review, Sandi and Dusty! We truly appreciate it and your business!

March 26, 2019

Professional, personable, excellent service! Always a great experience whenever I need service for any of several of my Toyotas! Enjoy the continuity of working with the same people who get to k More

by love my Toys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schiavone, Greggory Schramm
Mar 27, 2019 -

Jim White Toyota responded

Thank you for your amazing review! We're so happy to learn that you have continued to have outstanding experiences with our Mike, Jeremy, and our Service Advisors! Thank you so much for your business!

March 24, 2019

Question of their multi point inspection. I didn’t have an appointment, but they got me in. In a speedy fashion! However when they did their safety check on my vehicle the brakes, the battery More

by Eaglesfly1!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t see your name tag.
Mar 25, 2019 -

Jim White Toyota responded

Thank you for taking the time to leave us a review. We truly appreciate it and hearing from our guests is how we know where there is room for improvement. Unfortunately, the gentleman who worked on your vehicle is newer. It was an oversight on his part. Please feel free to stop in and we will perform another inspection. We want all of our guests to feel safe in their vehicle! If you have any further questions or concerns, please feel free to contact me. I will be more than happy to help! Cara Manor Jim White Toyota

March 24, 2019

Good place I do most, if not all of my service work here and it is done with respect. I enjoy the refreshments while waiting in the customer waiting room. My veh More

by Toyotaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahman West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McDonald, Greggory Schramm, Keith Reid
Mar 25, 2019 -

Jim White Toyota responded

Thank you for taking the time to leave us a review! We truly appreciate it and your business! We apologize for the inconvenience of having to make an appointment for routine maintenance. We made the switch to appointments with out guests in mind. We were experience a high volume of walk-ins, leading our guests experiencing long wait times. By switching to appointments, we are able to be respectful of your time and get you through Service much quicker. Again, thank you for your review!

March 23, 2019

Car Servicing My wife and I took two cars in at once and were treated to quick, polite, satisfying service. From the moment we checked in, we felt happy with our se More

by RITZNIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Reid
Mar 25, 2019 -

Jim White Toyota responded

Thank you for your review! We truly appreciate it and your business!

March 23, 2019

Went in for a recall issue When I arrived the guy asked me if I had any other issues, when I told him, he said we can’t do anything about that, so I was wondering why did he a More

by POPE.BRENDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith is the only name I heard, Keith Reid
Mar 25, 2019 -

Jim White Toyota responded

Thank you for your review, Brenda! Hearing from our guests is how we know where we can improve. What is the additional issue you are experience with your vehicle? Perhaps the Service Writer didn't understand exactly what is wrong, misspoke, or didn't communicate effectively. Please feel free to contact me at 419-841-6681.\ Cara Manor Jim White Toyota

March 22, 2019

It was effortless on my part for scheduled maintenance. I was able to get an appointment for my scheduled maintenance for my vehicle no problems quick and a job well done. I definitely would recommend this More

by Tonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Reid
Mar 25, 2019 -

Jim White Toyota responded

Thank you for your review of our Service Department, Tonya! We're so happy you had a great experience!

March 17, 2019

The service guy lied about doing tire rotation I had an appointment for tire rotation & oil change. I had numbered my tires so that i know the tires were rotated. After the work was done, i was tol More

by ib566
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Vears
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