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1,238 Reviews of Jim White Toyota - Service Center
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January 15, 2019
Experience in the service center Everything is perfect. No delays. Keith is a excellent guy. Cara is really helpful. When ever I have questions about the car, I seek her help. Everything is perfect. No delays. Keith is a excellent guy. Cara is really helpful. When ever I have questions about the car, I seek her help. More
by DINESHKANKANAMAGE
Verified Customer
January 12, 2019
Willing to help I always take my car for service and they are always very helpful in keeping updated on my service and doing what they can to fullfill what I need I always take my car for service and they are always very helpful in keeping updated on my service and doing what they can to fullfill what I need More
by tmsmith51
Employees Worked With
Keith Reid
January 11, 2019
Great service Everyone I came into contact with was friendly and helpful. The wait was not long. Nick even had my car brought back in since I was injured and it wou Everyone I came into contact with was friendly and helpful. The wait was not long. Nick even had my car brought back in since I was injured and it would be closer. I appreciated that very much. More
by JAKESMOM518
Employees Worked With
Nick Schiavone
January 11, 2019
Quick oil change Friendly efficient service and welcoming lounge with snacks and beverages. Probably could lose the TV in the lounge as most folks on cell phones or Friendly efficient service and welcoming lounge with snacks and beverages. Probably could lose the TV in the lounge as most folks on cell phones or iPads and oblivious to surroundings. More
by 2005Corolla driver
Employees Worked With
Keith Reid
January 10, 2019
90,000 mile and brakes Done in timely fashion. Friendly employees. Expensive but worth it. Peace of mind that it will be done right. I was able to pick up my car after servi Done in timely fashion. Friendly employees. Expensive but worth it. Peace of mind that it will be done right. I was able to pick up my car after service department closed. Mike took me to cashier and saw me out. This is the reason why he was number one salesman this year!!! More
by SACEM
January 09, 2019
Great Experience!! Always a pleasure to deal with Jim White Toyota. Very professional and always willing to help with any of my vehicle needs. I will definitely recommen Always a pleasure to deal with Jim White Toyota. Very professional and always willing to help with any of my vehicle needs. I will definitely recommend anybody to Jim White Toyota! More
by rwest3
January 09, 2019
Job was good as expected There was no wait when I dropped my Prius off early (10:45 am) for my 3:30 pm appointment for a regular service at a little less than 130,000 miles. T There was no wait when I dropped my Prius off early (10:45 am) for my 3:30 pm appointment for a regular service at a little less than 130,000 miles. They managed to complete the work by about 1:30. When I picked up my car, paying the bill went quickly. However, when I asked at the service desk where to find my car, they misunderstood what I was asking. They thought I wanted to know what was happening with repair to my car and they couldn’t find it in the computer. I repeated what I had asked. Turns out my car was right outside the back door! More
by Dp
Employees Worked With
I didn’t pay attention to names.
January 09, 2019
Great customer service from Greggory Schramm! I brought my son’s Toyota in for a grinding noise concern in the front of the vehicle before he and his family made a long journey back to Offutt AFB I brought my son’s Toyota in for a grinding noise concern in the front of the vehicle before he and his family made a long journey back to Offutt AFB in NE, where my son is stationed, after the holidays. Not only did Greggory and the Master Techs at Jim White find the initial problem, their complex problem solving discovered an additional issue that would have manifest itself at a later time and fixed that too. All the work was covered by the outstanding drive train warranty that all Toyotas carry. We couldn’t be happier with Gregory’s service, communication and persistence to take care of a military family. Hats off to the team! Thank you!!! A+++. More
by Wawrzyniak
Employees Worked With
The master Toyota techs that work in the garage and are duly experts at what they do. , Greggory Schramm
January 06, 2019
Very good Typically the service dept. has been very helpful. Scheduled service was reviewed. All problems were discussed. to my satisfaction. Wait time was v Typically the service dept. has been very helpful. Scheduled service was reviewed. All problems were discussed. to my satisfaction. Wait time was very acceptable. Thanks. . . . . More
by mhyrne
Employees Worked With
Nick Schiavone
January 06, 2019
Disappointing The 1st time I bro my car in, the service was great. This time, they didn’t go over any findings, or lack of findings, before I left. I also asked tha The 1st time I bro my car in, the service was great. This time, they didn’t go over any findings, or lack of findings, before I left. I also asked that my trunk cover be put in place, because I couldn’t seem to do it, and that wasn’t done. Also, my name was called while I was in the restroom, (20 minutes before they said my car would be ready), and I was never paged again. I was in the waiting room an additional 30 minutes beyond the estimated wait time before I finally asked when my car would be ready. They were unapologetic and just said “well, we called your name.” Not good customer service in my opinion. I waited a total of 1 and a half hours for simple servicing. More
by vickif
Employees Worked With
I don’t remember their names
