Jim White Toyota - Service Center

Service I was and always am very pleased with the service I receive. Yesterday, I did not have an appointment, as I was unaware of the new policy, however, I I was and always am very pleased with the service I receive. Yesterday, I did not have an appointment, as I was unaware of the new policy, however, I was accepted and was done by 8:28 or so. I was very happy! My service for the day was explained at the end in a very professional manner. My tech was friendly, polite and professional a 5 star performance. Thank you! More

Oil change tire rotation Got in and out in 45 minutes. Waiting area was clean with tv, drinks, and snacks. Staff was friendly. Greg gave a thorough review of my vehicle afterw Got in and out in 45 minutes. Waiting area was clean with tv, drinks, and snacks. Staff was friendly. Greg gave a thorough review of my vehicle afterwards. More

Always receive outstanding customer service. The sales and service reps always treat me as a valued customer. Also feel appreciated and comfortable while waiting in the well furnished waiting ar The sales and service reps always treat me as a valued customer. Also feel appreciated and comfortable while waiting in the well furnished waiting area for my Camry to be serviced. More

maintainence Waited a little longer than quoted but overall it was just fine. Read newspaper and had two cups of coffee plus bag of cookies. I have had car service Waited a little longer than quoted but overall it was just fine. Read newspaper and had two cups of coffee plus bag of cookies. I have had car serviced in Round Rock, TX while visiting and their waiting room is 5 STAR compared to OHIO. More

Quick and friendly The service department is very kind and helpful. The time spent waiting was minimal. I would highly encourage anyone to use this service department The service department is very kind and helpful. The time spent waiting was minimal. I would highly encourage anyone to use this service department and will definitely myself. More

I appreciate Greggory's prompt help. It was just before New Year's vacation, 2019--I was concerned about my car. I was having some an uneasy feeling and was experiencing unusual behavior It was just before New Year's vacation, 2019--I was concerned about my car. I was having some an uneasy feeling and was experiencing unusual behavior of my car! I called and Gregory gave me the earliest appointment to find out the problem! I went to Jim White Toyota on W. Central Ave. on 01-02-2019 at 8:00 AM. After the inspection and Computer Health Check completion Greggory came with good news; "car is fine, no problem was found"--that is a very relaxing experience ! Thanks a lot to Gregory and Jim White Toyota Team! I appreciate your help. More

Courteous, professional and fast My first service at 5k miles. first appointment of morning. very courteous and professional and finished before the time given to me. I like that Toyo My first service at 5k miles. first appointment of morning. very courteous and professional and finished before the time given to me. I like that Toyota takes care of basic service on the lease at no additional cost. My last few cars from other companies do not do this. More

Addressed a check engine light issue Phone was answered promptly when I called. I was able to get my car in quickly in the morning. Professional staff. The gentleman in parts ordered m Phone was answered promptly when I called. I was able to get my car in quickly in the morning. Professional staff. The gentleman in parts ordered me some new car mats. Very professional young man. Keith explained the problem was the oxygen sensor in terms I could understand. I am currently waiting on the part. More

Check engine light issue Persistent check engine light issues was resolved quickly by service dept. Nick got right on it and took care of the issue in a timely fashion. Persistent check engine light issues was resolved quickly by service dept. Nick got right on it and took care of the issue in a timely fashion. More

Excellent service Nick is so kind ,courteous, and helpful. Always willing to help me. Such a nice young man. My first experience with the service department was not a p Nick is so kind ,courteous, and helpful. Always willing to help me. Such a nice young man. My first experience with the service department was not a pleasant one., I am so happy Nick transferred departments. He has good customer service skills More