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Jim White Toyota - Service Center

Toledo, OH

4.1
1,238 Reviews

1,238 Reviews of Jim White Toyota - Service Center

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December 29, 2018

Great Service is great, waiting area very clean and quiet. Don’t like the fact that I have to schedule an appointment, instead of being able to just drive More

by rwrowley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greggory Schramm
Dec 31, 2018 -

Jim White Toyota responded

Thank you for your five star review! We're happy that you found our waiting area clean and quiet. We hope you had some snacks while you were waiting. We switched to appointments for maintenance on January 1, 2018 because we were experience large volumes of walk-ins for maintenance. The volume was leading to our guests having to wait for two or more hours for an oil change and tire rotations. We want to respect our guests' valuable time and make their wait time as limited possible. It is still possible to walk-in, but there could be a longer wait time and unfortunately, Service cannot always accommodate walk-ins. Again, thank you for your review. And thank you for your business!

December 28, 2018

Work completed as projected. Work was for regular maintenance. Stopped in without an appointment and was told work would be done in 90 minutes. Work was completed ahead of schedul More

by S1251M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greggory Schramm
Dec 28, 2018 -

Jim White Toyota responded

Thank you for your five star review! We're so happy Service was able to get you in and out faster than anticipated.

December 26, 2018

Great service! My experience at Jim White was awesome!! They fixed my car and didn't over charge me! They have a very friendly and caring staff. More

by SMSMITLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Vears
Dec 27, 2018 -

Jim White Toyota responded

Thank you for your amazing review! We're so happy that our Service Department took great care.

December 24, 2018

Oil change and checked out new RAV while waiting. Friendly, fast and efficient service. Spontaneous test drive that was nicely accommodated. Gave me feedback on cause of noise in car. Set up follow up More

by SACEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Schiavone
Dec 26, 2018 -

Jim White Toyota responded

Thank you for your review! We're happy you had an exceptional experience with our Service Department.

December 20, 2018

Software update recall Service was completed in time as promised I was impressed by the quality of the review of what services were completed, i have no further coments More

by jameskasch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Finfera
Dec 20, 2018 -

Jim White Toyota responded

Thank you for your five star review, James!

December 20, 2018

Awesome service Customer service is extremely personable. I really enjoy the personal attention I get at the service center. Tim and Cory always take time to make sur More

by Dealerrayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Schenher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Vears
Dec 20, 2018 -

Jim White Toyota responded

Thank you for your five star review, we truly appreciate it! And we're happy that Tim and Corey take such great care of you!

December 20, 2018

Rotation of my tires It was time for my 5000 mile tire rotation. I was scheduled for 8:45. Arrived at 8:40 and was in my vehicle at 9:20. Super fast!! More

by LMSTEPHENSRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Reid
Dec 22, 2018 -

Jim White Toyota responded

Thank you for your review! We're so pleased Service got you in and out so quickly!

December 19, 2018

Great experience I purchased my car from another Toyota dealership. I needed a oil change rotation under warranty. The place I bought it could not help me and did not More

by MPD159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schiavone
Dec 20, 2018 -

Jim White Toyota responded

Thank you for your five star review! We're so happy that our Service Department was able to get you in and out so quickly! We look forward to servicing our vehicle in the future!

December 19, 2018

Oil change & tire rotation Service department as well as sales always goes above and beyond. I’ve purchased 3 vehicles from Rahman and Corey and all 3 have been serviced here. More

by Janey47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Schenher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahman West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Schiavone, Greggory Schramm, Keith Reid, Tim Vears
Dec 20, 2018 -

Jim White Toyota responded

Thank you so much for your five star review, Janey! We're so happy that you have been so happy with us that you have recommended us! Thank you!

December 19, 2018

Recall Absolutely great service and transportation to/from. No need to further comment because of the nature of the service required. I think that is enough More

by BILLMAMMOTH
Recommend Dealer
Yes
Employees Worked With
Greggory Schramm
Dec 20, 2018 -

Jim White Toyota responded

Thank you so much for your five star review! We truly appreciate it!

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