Jim White Toyota - Service Center

Prius repairs Very courteous staff. Repairs so far are doing well. Driver to transport me from the dealership and back was very friendly and also a safe driver. Very courteous staff. Repairs so far are doing well. Driver to transport me from the dealership and back was very friendly and also a safe driver. More

Delivered on commitment. Dealer was responsive in scheduling. Pricing was competitive. Waiting area was above average. Service completed early and to my satisfaction. I r Dealer was responsive in scheduling. Pricing was competitive. Waiting area was above average. Service completed early and to my satisfaction. I reccomend Jim White Service very highly. More

appointments We are now forced to make an appointment several days in advance for an oil change that you don’t keep. I was on time for my last oil change but the c We are now forced to make an appointment several days in advance for an oil change that you don’t keep. I was on time for my last oil change but the car didn’t get in until 45 minutes later. Most of your service advisors are nice (Keith) others are not. More

Tires I came to get another tire because we all of the potholes, I got a screw in my tire. I was able to call and schedule an appointment and get in the sam I came to get another tire because we all of the potholes, I got a screw in my tire. I was able to call and schedule an appointment and get in the same day. More

Oil change review I would recommend Jim White Toyota service center to all. The staff is always friendly and willing to help. Even when they are busy, they make service I would recommend Jim White Toyota service center to all. The staff is always friendly and willing to help. Even when they are busy, they make services as fast as possible. I do wish there was a convenient phone app to book service appointments, so I can schedule services outside of business hours. More

Eight days wait for an oil change Showed up at 9am for a 70,000 mile oil change and tire rotation, just like I have each 5,000 miles. Have only made an appointment when I had major ser Showed up at 9am for a 70,000 mile oil change and tire rotation, just like I have each 5,000 miles. Have only made an appointment when I had major service- each 30,000 miles. Had Keith(who is very nice) tell me soonest oil change and tire rotation was the following Friday at 7:30am. I don’t know about you, but oil changes are done everywhere, without an appointment. It’s a commodity. Toyota in Maumee has “express” oil changes, as does the Honda dealer next door to Jim White Toyota. This was my 14th oil change on this car, at Jim White, and I can promise it will be my last. I will still do major service here— I bought the car here and have no issue with the service department, but I will not make another 7:30am appointment eight days ahead of time. Management should figure out how to accommodate drop-ins. I probably passed ten places on my way home that know how to do this. It’s not that hard. More

Great service experience All work was completed quickly and efficiently. I was greeted immediately and all concerns were addressed. An appointment was made to correct recalls All work was completed quickly and efficiently. I was greeted immediately and all concerns were addressed. An appointment was made to correct recalls on my vehicle. More

Best service ever Great service at a timely manner would go back again anytime I need to or have a problem. Everyone very professional from service to cashiers Great service at a timely manner would go back again anytime I need to or have a problem. Everyone very professional from service to cashiers More

Great Job! I came in to get my car serviced and everyone was so nice and helpful! It took not time at all which was really convenient. I came in to get my car serviced and everyone was so nice and helpful! It took not time at all which was really convenient. More

Pleasant Good service, water and other drinks to enjoy while waiting along with some snacks. Staff very friendly. Work done in a timely matter. That's it. Good service, water and other drinks to enjoy while waiting along with some snacks. Staff very friendly. Work done in a timely matter. That's it. More