Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jim White Toyota - Service Center

Toledo, OH

4.1
1,238 Reviews
Call Service Center (888) 481-5036

1,238 Reviews of Jim White Toyota - Service Center

Sort by
November 25, 2022

Didn’t inform me where to go as a new customer. . I was there for over an hour and a half. Very disappointing More

by rosieq1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Flores, Morgan Klocko
Report | Print
Nov 25, 2022 -

Jim White Toyota responded

Thank you for taking the time to leave us a review. We will be bringing your review the attention of the Service Managers and the Advisors. We will discuss the importance of communication. We apologize for any confusion you may have experienced.

November 24, 2022

I feel like I need to start taking my car to an independent mechanic who does not charge $87 for a tire rotation. More

by JAKESMOM518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Matthews
Report | Print
Dec 20, 2022 -

Jim White Toyota responded

Thank you for taking the time to leave us a review. We will bring your price concern to the attention of the Service Manager.

November 23, 2022

I have always found them fair to me. It's the service dept that rubbed me the wrong way. More

by susiedavenport44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Report | Print
Dec 20, 2022 -

Jim White Toyota responded

Thank you for your review. We would like to learn about what happened. Please contact our Service Manager, Mike Johnson, at 419-841-6681.

November 22, 2022

Honest and straightforward in conversations with them. Feel like they want to get to a conclusion that is in my best interest. More

by pfieldtol
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahman West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Flores
Report | Print
Dec 20, 2022 -

Jim White Toyota responded

Thank you for your review! We always want to do what is in the best interest of our guests.

November 21, 2022

Simple service oil and filter changing did not have to wait very long wishes I’d like More

by MRCLEAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Report | Print
Dec 20, 2022 -

Jim White Toyota responded

Thank you for your review! We appreciate it!

November 19, 2022

Service was great today wife was very happy and how mo the.salesman was involved with the service More

by MEEKY2762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Zareef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2023 -

Jim White Toyota responded

Thank you for your review! We are pleased you had a good experience with Mo.

November 19, 2022

The Jim White Toyota family has always given quality service to me for over 27 years. Toyota cars are reliable and top quality. More

by stephsmith0248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Report | Print
Dec 20, 2022 -

Jim White Toyota responded

Thank you for your review and repeat business! We truly appreciate it!

November 19, 2022

Organized, customer oriented service. Excellent communication prior to appointment. Easy access. Waiting room with all amenities More

by smann1031
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Report | Print
Dec 20, 2022 -

Jim White Toyota responded

Thank you for your review! We truly appreciate it!

November 16, 2022

Louis is really a nice guy. You get the feeling he wants to take of you. More

by DL.NIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Flores
Report | Print
November 16, 2022

I was very pleased with my service advisor, Luis. And also the dealership for standing behind their product. Thank you. More

by Cfblausey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Report | Print
Jan 23, 2023 -

Jim White Toyota responded

Thank you for your review and your business!

1
...
25
26
27
...
124