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Jim White Toyota - Service Center

Toledo, OH

4.1
1,238 Reviews

1,238 Reviews of Jim White Toyota - Service Center

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July 20, 2022

Morgan in the service department is amazing to work with, she always goes above and beyond for us. I will always highly recommend her! More

by LUCAS.CHAMBERS89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Klocko
July 18, 2022

Got good attention and help. Had a strange noise and they checked it out carefully. More

by mhyrne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Oct 06, 2022 -

Jim White Toyota responded

Thank you for your review! We truly appreciate it!

July 17, 2022

Charged us for service that was never performed. Then when we brought it back to have the service done, they tried to charge us again. Also had promised us a couple of free services in the future More

by Michigan Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Flores
July 17, 2022

The service was quick and I was out the door before I had a chance to settle in. More

by CTAUB02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Oct 06, 2022 -

Jim White Toyota responded

Thank you for your review! We truly appreciate it!

July 15, 2022

Very friendly. It took a little longer than they said. Probably about 15 minutes more. More

by rachmfellman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Klocko
July 13, 2022

Confirmed all services to be performed, identified an unknown alignment issue, and kept me informed of service status. Excellent customer experience! More

by scross200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franni Rucks
Jul 14, 2022 -

Jim White Toyota responded

Thank you for your review and your business!

July 13, 2022

Worked me in admist a pretty full schedule. Efficient in writing up the problem so I could make a decision. Luis was very helpful More

by Rhaabb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Jul 14, 2022 -

Jim White Toyota responded

Thank you for your kind review of Luis and we're so happy we got you in for service.

July 13, 2022

Too expensive for this retiree, did not get something fixed because of cost and it was only something that shows up on the dash. More

by Robbie@rooster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Jul 14, 2022 -

Jim White Toyota responded

Thank you for taking the time to leave us a review! We're sorry a repair ended up being too expensive. If you should ever decide to move forward with getting the repair done, we do offer service financing through Sunbit. The Service Advisors will be able to give you more details.

July 13, 2022

Luis is fantastic. He’s friendly and courteous and made the experience smooth. The actual work done in the car seems great. More

by foster_27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Flores
Jul 14, 2022 -

Jim White Toyota responded

Wow! Thank you for your kind words about Luis. This made his day!

July 09, 2022

Here goes, and I NEVER leave reviews. They took significantly longer than I expected with having an appointment which was at 9:30 and I didn’t get my car till 11:00. They also seem very u More

by TJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Schiavone, Franni Rucks
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