1,238 Reviews of Jim White Toyota - Service Center
Charged us for service that was never performed. Then when we brought it back to have the service done, they tried to charge us again. Also had promised us a couple of free services in the future Then when we brought it back to have the service done, they tried to charge us again. Also had promised us a couple of free services in the future for our inconvenience but the people working that day said they knew nothing about it. Signed, Disappointed. More
Confirmed all services to be performed, identified an unknown alignment issue, and kept me informed of service status. Excellent customer experience! unknown alignment issue, and kept me informed of service status. Excellent customer experience! More
Luis is fantastic. He’s friendly and courteous and made the experience smooth. The actual work done in the car seems great. He’s friendly and courteous and made the experience smooth. The actual work done in the car seems great. More
Here goes, and I NEVER leave reviews. They took significantly longer than I expected with having an appointment which was at 9:30 and I didn’t get my car till 11:00. They also seem very u They took significantly longer than I expected with having an appointment which was at 9:30 and I didn’t get my car till 11:00. They also seem very unorganized. Didn’t offer discounts for oil change service unless you are a repeat customer and are part of their loyalty program. Too many people from start to finish managing service, it was not efficient. Too aggressive in pushing expensive services they suggested but not required. Did I mention unorganized?! Two air filters suggested for an additional $90 that are available online through OEM for literally half the price. I will continue going to Yark Toyota. More