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1,238 Reviews of Jim White Toyota - Service Center
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February 02, 2022
Disappointed that Toyota sells cars without any included tire warranty and is not willing to contact the manufacturer they chose to help replace my clearly defective. tire warranty and is not willing to contact the manufacturer they chose to help replace my clearly defective. More
by Jlleisn58
Verified CustomerEmployees Worked With
Idk
February 02, 2022
Service work went fine. Luis did a good job as greeter. Problem I have is that I feel there is always upwelling going on. Handed brochure for 60,000 miles - I have 52k on car. Did a diagnostic for $115 Problem I have is that I feel there is always upwelling going on. Handed brochure for 60,000 miles - I have 52k on car. Did a diagnostic for $115 - found I needed Sockets - told me another $200 next week - I said Why - if you had the sockets in stock, you wouldn’t charge for the labor again. Was told they would reduce price. Again - work has always been good - I just Want to make sure I am Getting it done fairly More
by Dave Currie
Employees Worked With
Luis Flores
February 02, 2022
The charge for the oil change increased significantly since the last time we had it serviced. The work was done quickly and efficiently. The staff was very friendly. since the last time we had it serviced. The work was done quickly and efficiently. The staff was very friendly. More
by Pat
Employees Worked With
None of the above. I don’t remember the name.
February 02, 2022
I’ve always liked the friendliness and the professionalism of the employees, and they were very wonderful, as usual. The portable desks in the car drop off area looked trashy! The old desks professionalism of the employees, and they were very wonderful, as usual. The portable desks in the car drop off area looked trashy! The old desks were aesthetically much classier! Even if you built a nice looking facade that the rolling computers hid behind, it would be a great improvement. I’ve always liked the waiting area, as it used to be inviting with snacks and drinks, but I have to say that I was disappointed to find nothing there. I assume that was because of Covid, but when I saw that, I returned to my car to try to find a drink. I did like the communication sent to my phone, informing me of the cost and the status of my car. More
by Barb6656
Employees Worked With
Nick Schiavone, Luis Flores, Morgan Klocko
February 01, 2022
First of all they keep sending text messages and phone calls to my husbands number instead of mine when I took the car in there was no communication I had to call them or I would not of heard from them my calls to my husbands number instead of mine when I took the car in there was no communication I had to call them or I would not of heard from them my service advisor was out and the lady told me she would leave him a message with never a call back I had to take it back because the part had to be ordered and they told me Monday at 8:30 so I show up and they said I wasn’t supposed to be there till Wednesday at 8:30 but I do have to add to that even though there was a communication mixup they kept my car and put the part on this is my third Toyota from this dealer and this is the first time I’ve had an issue I’m hoping it is the last More
by tmsmith51
Employees Worked With
JP Matthews
January 30, 2022
Always very professional. We have always used their service for our 9 Yr old Venza and it runs like a dream. service for our 9 Yr old Venza and it runs like a dream. More
by bymfne
January 30, 2022
Very good experience, I like Jim white Toyota, company, am happy because they are good dealership am happy because they are good dealership More
by VALGEORGE08
Employees Worked With
January 28, 2022
Good service and they do what I asked for what my truck needs and they answered all my questions needs and they answered all my questions More
by JOSEFINA.S73
