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Jim White Toyota - Service Center

Toledo, OH

4.1
1,237 Reviews
Call Service Center (888) 481-5036

1,237 Reviews of Jim White Toyota - Service Center

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October 19, 2021

I was treated kindly and I had everything explained to me service was prompt and excellent More

by DEVILS71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tomasi
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Oct 20, 2021 -

Jim White Toyota responded

Thank you for your review! We are pleased you had a good experience with Mark.

October 19, 2021

Had a great experience with Cory! Helped me get my first car, and I absolutely love it! More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Schenher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory sch
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Oct 20, 2021 -

Jim White Toyota responded

Yay! We are so excited Corey helped you find your first car and you had a great experience!

October 19, 2021

Friendly, courteous and quick! Better than Honda's Service Department. I will be back again for service. More

by BARNEYSCHLACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tomasi
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Oct 20, 2021 -

Jim White Toyota responded

Thank you so much for your compliment! This means so much to us.

September 10, 2021

Fast service and great employees; won’t take my car anywhere else; there employees were fast and clean and helped me get back on the road in no time More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Staifer
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred, Nick Schiavone
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Sep 11, 2021 -

Jim White Toyota responded

Wow! Thank you for your kind words, Frank! We truly appreciate the review!

May 08, 2021

While my car was being serviced I went out side to look at used vehicles. Mr Wells was in the parking lot and asked if I needed help. He was very courteous and showed me the vehicle I was interested in. He More

by LaurieH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark , Avaughn Wells
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Jun 07, 2021 -

Jim White Toyota responded

Thank you for your review of Avaughn!

May 02, 2021

Very good teamwork. They helped with the sale and service of my vehicle. Made sure my satisfaction was 100%. Answered allmy questions and made me feel comfortable. More

by mjohnson52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvin Stephens
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Aug 09, 2021 -

Jim White Toyota responded

Thank you for your review! We appreciate it and your business!

February 04, 2021

3 days to fix a warranty on my Sienna seems a bit long. I called and JP said they are super busy so it will be a couple of days More

by Smith3559
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JP in service
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Feb 24, 2021 -

Jim White Toyota responded

Thank you for your review! We do apologize for the inconvenience for your warranty repair. Unfortunately, warranty work can sometimes take longer than expected due to waiting for parts, instructions from Toyota, volume of work, etc.

January 26, 2021

Kept me updated about my car did it in a timely matter which I was happy about very friendly good service thank you very much!! More

by bentondiana45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP
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Jan 27, 2021 -

Jim White Toyota responded

Thank you for your review! We're happy JP kept you updated and got you back on the road in a timely manner!

January 25, 2021

Friendly, helpful and I will definitely recommend them to everyone. Service was quick, and they stay in touch with you, and the waiting area is comfortable and spacious with free drinks. More

by Catherine Boyles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Schiavone
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Jan 25, 2021 -

Jim White Toyota responded

Thank you for your review, Catherine! We so pleased you enjoyed our waiting area while you service was being performed!

January 25, 2021

They made me pay $130 for telling me something I already knew. Don’t bother going here seeking information on what’s wrong with your vehicle because they’ll only tell you what you already know and charge yo More

by Freudnsje
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Schiavone
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