Jim White Toyota - Service Center

Morgan is the best. She’s knowledgeable polite professional gets the job done right. It is so nice to be greeted by someone with a beautiful smile. I’ve thought about offering her a management p professional gets the job done right. It is so nice to be greeted by someone with a beautiful smile. I’ve thought about offering her a management position myself. More

Could not be happier with the service render to me. I was pleasantly surprised that all of my recall issues were finished ahead of schedule! pleasantly surprised that all of my recall issues were finished ahead of schedule! More

For some reason I seem to have problems at this dealership, I will return once more bc of Nick to see how things go, thanks dealership, I will return once more bc of Nick to see how things go, thanks More

Excellent service department! It's so easy to schedule maintainence with Jim White Toyota! They get the work done fast, keep you informed of any delays or problems, their waiting It's so easy to schedule maintainence with Jim White Toyota! They get the work done fast, keep you informed of any delays or problems, their waiting room is comfy with a couple of desks and lots of seating, and they provide a few simple snacks and drinks. Very good and professional people, I will never go anywhere else! More

Nick in the service department did a great job. Was friendly, helpful and speedy. I may need to return so will ask for him next time. friendly, helpful and speedy. I may need to return so will ask for him next time. More

Not upfront with estimate, expensive I purchased a pre-owned vehicle in December. When being test driven, the "check engine light" came on. We asked the salesman that if the auto issue w I purchased a pre-owned vehicle in December. When being test driven, the "check engine light" came on. We asked the salesman that if the auto issue was addressed, we would be interested in it. Two days later we were assured that it was fixed. After driving off the lot, the engine light came on again, took it back, after a few days was told again it was addressed. A week later, same issue, took it back in again, was told it was repaired. The next day, light appeared again. This time the salesman said that the General Manager, Service Manager and service department will discuss the breakdown that causes this not to be repaired. That was in January. I did not hear back from any of the parties on how this was to be addressed. Now recently, the radiator was overheating and I returned the vehicle to the service department so it can be fixed and the follow up on the status of the engine issue. Was taken aback on the cost of the repair but mostly had an issue of being quoted $115 for a diagnostic check and then when it came to pay the bill to find and additional $9.20 for "Miscellaneous" services. When asked what that charge was for, I was told it is placed on every service invoice. I asked what was the service, again it was explained that it is just a fee they charge every service order . More