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Jim White Toyota - Service Center

Toledo, OH

4.1
1,238 Reviews

1,238 Reviews of Jim White Toyota - Service Center

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April 08, 2020

I used the online reservation system which was not updated for the conavirus and had to make two trips to the dealer for my routine 5000 checkup. The service department was open at 9 not 7:30 as the o More

by PAMGRABARKIEWICZ
Recommend Dealer
Yes
Employees Worked With
Morgan Brzozka
Apr 15, 2020 -

Jim White Toyota responded

Thank you for your review and for letting us know the scheduling tool has not been updated. We will fix that today!

April 02, 2020

I have been a customer for 4 years. They remember my complaints and have always responded with memory! I like the ways my vehicle has been serviced and will return for my 1st tuneup soon, even though I More

by benjamin_stephen
Recommend Dealer
Yes
Employees Worked With
Mike Beutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2020 -

Jim White Toyota responded

Thank you for your review! We truly appreciate it!

April 01, 2020

Everyone at Jim White Toyota Dealership is always kind and courteous when I bring my vehicle in for service and also when it comes to setting the appointment. Always a pleasure and they get me in and out More

by Albertldavissr
Recommend Dealer
Yes
Employees Worked With
Morgan Brzozka
Apr 15, 2020 -

Jim White Toyota responded

Thank you for this outstanding review! We're so happy that you have had a great experience with us.

March 25, 2020

Morgan was very nice and through made sure my car was fixed right. I had to come back four times but she never gave up and was always pleasent. More

by dablade55
Recommend Dealer
Yes
Employees Worked With
Morgan Brzozka
Apr 15, 2020 -

Jim White Toyota responded

Thank you for your review of Morgan! We're so happy that she and the Service Department kept working to make sure your car was fixed.

March 21, 2020

Alignment and coolant flush Nick was helpful, and walked through what was and was not done to the car, and why they did not do a rear alignment. I like having a separate work More

by kmlj98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schiavone
Mar 23, 2020 -

Jim White Toyota responded

Thank you for your review! We're pleased you had a good experience with Nick and found our waiting room efficient!

March 19, 2020

Great service as usual and got me in on the same day I called. Greater me and asked about my other vehicle and had some good discussion on the auto industry since I work for Toyota. More

by jdhboys
Recommend Dealer
Yes
Employees Worked With
Sarah in scheduling is always excellent. , Nick Schiavone
Mar 20, 2020 -

Jim White Toyota responded

Thank you for your review! We're happy you had a pleasant experience with our Service Department!

March 17, 2020

We got the oil changed. It took 6.5 hours. I did not get the software update aftèr all that time because we were told you had computer problems. I am disappointed. We planned to get this accomplished at our More

by Ruthie.mahler
Recommend Dealer
No
Employees Worked With
Morgan Brzozka
March 12, 2020

Good services thank you Friendly peopleHelpful Good services thank you Friendly people Helpful people Very quick and friendly It's was on time I will recommend it to my friends And family More

by JOHN2KHOURY
Recommend Dealer
Yes
Employees Worked With
Mike Beutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Brzozka
Mar 20, 2020 -

Jim White Toyota responded

Thank you for your review, John! We appreciate your business and recommendation!

March 11, 2020

Service was great and the car rental was even better! They were fast and efficient and they got me on my way quickly which was nice because I was on my way to work! More

by Jenhenklern
Recommend Dealer
Yes
Employees Worked With
Morgan Brzozka
Mar 20, 2020 -

Jim White Toyota responded

Thank for your review, Jen! We're happy that you had a great experience with our Service Department! Thank you so much for sharing!

March 10, 2020

Excellent service both in sales and service. Easy to make service appointments. Nice wAiting room. I recommend this dealer and it’s people. Good place to buy a car More

by JERRYOLESHANKY
Recommend Dealer
Yes
Employees Worked With
Matt Theisen, Jason Biedermann, Morgan Brzozka
Mar 11, 2020 -

Jim White Toyota responded

Thank you for your review and recommendation! It means the world to us!

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