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1,238 Reviews of Jim White Toyota - Service Center
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March 07, 2020
Usually have good experience here but not happy after this service. Told my back brakes need replaced after I just had both front and rear brakes replaced here less than 30,000 miles ago. Are they really this service. Told my back brakes need replaced after I just had both front and rear brakes replaced here less than 30,000 miles ago. Are they really that bad? Were they not replaced when I paid over $1,000 to have them all replaced? More
by bethw
Verified CustomerEmployees Worked With
Douglas Pienta
March 04, 2020
I’ve been having trouble with my hands free. Nick fixed it and it’s great now. I was getting an echo feedback it was an adjustment on phone and the cars system. it and it’s great now. I was getting an echo feedback it was an adjustment on phone and the cars system. More
by TOMKABAT
February 27, 2020
Had a scheduled appointment for an oil change. Was informed it would take 45-60 minutes when I checked in. It took 1 1/2 hours and I ended up late to my lab at UT which resulted in me losing my marks informed it would take 45-60 minutes when I checked in. It took 1 1/2 hours and I ended up late to my lab at UT which resulted in me losing my marks for that class. It was very stressful. More
by Abdulazim
Employees Worked With
Morgan Brzozka
February 26, 2020
There is no customer service at Jim White Toyota. No one listen, nor do they do there job. No attention to details therefore causing delays in getting the problem solved. They are good at passing the buck a listen, nor do they do there job. No attention to details therefore causing delays in getting the problem solved. They are good at passing the buck around. No one return phone calls back. More
by Middy
Employees Worked With
Other Employees :
One of the service guys. Don’t know his name very rude., Jason Biedermann
February 26, 2020
Had my radio system changed out HORRIBLE EXPERIENCE!! Do not want to deal with Doug Pienta and Mike refuses to give another car. Waited 45 minutes more! not want to deal with Doug Pienta and Mike refuses to give another car. Waited 45 minutes more! More
by Tammy
February 26, 2020
where they make their money I brought my daughter's car in for a loud noise when driving. They said they'd take it out and see if they could tell what was wrong, but would have t I brought my daughter's car in for a loud noise when driving. They said they'd take it out and see if they could tell what was wrong, but would have to charge me to have the tech put it on the rack and look at it, which they did. The car needed new rear wheel bearings. Fortunately, another customer was waiting for service and told me about a local car repair shop who did the fix for half of what the dealer was going to charge. At the other place, they could tell what was wrong just by driving it and they were able to get the parts and fix it that morning. At the dealer I felt pressure to do things that didn't necessarily need to be done. When buying a car, the dealership has been very helpful and we have enjoyed working with Mike Beutel. More
by estrecker
Employees Worked With
February 25, 2020
The service was well-done, but it took a long time to complete. I was there first thing in the morning at 7:30am, but an oil change and tire rotation took nearly an hour and a half. This is not regular, complete. I was there first thing in the morning at 7:30am, but an oil change and tire rotation took nearly an hour and a half. This is not regular, though, as I've gone there multiple times without this issue. More
by mdocis
Employees Worked With
Nick Schiavone
February 22, 2020
They did a good job of keeping the snacks and sodas stocked in the waiting area. Check in was quick . Nick took care of my car updates which was a bad battery. stocked in the waiting area. Check in was quick . Nick took care of my car updates which was a bad battery. More
by dogstar41
Employees Worked With
Nick Schiavone
February 22, 2020
I had an appointment at 430 pm was told it would take an hour or so to change the oil. I got in about 4:15. They took my car in and was out before 5 pm hour or so to change the oil. I got in about 4:15. They took my car in and was out before 5 pm More
by DOGGMATA2K
February 20, 2020
The people at Jim White Toyota greeted me with a smile and were very friendly when I went in for routine maintenance. They got me in and out quickly. and were very friendly when I went in for routine maintenance. They got me in and out quickly. More
by Any Anderson
Employees Worked With
It’s difficult to see the small pictures to know who I dealt with. They were all helpful and kind!
