Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,237 Reviews of Jim White Toyota - Service Center
Sort by
Verified Customer
January 10, 2020
Thank you for updating my GPS system. I know it was one of the harder ones to do because instead of it taking five hours, it took 10. I know extra effort was put into this – thank you! of the harder ones to do because instead of it taking five hours, it took 10. I know extra effort was put into this – thank you! More
by JZEBSKI
Employees Worked With
Todd
January 07, 2020
I was in and out within one hour. The workers are professional and polite. The dealership is very clean and comfortable. I was pleasantly surprised that a couple of the employees recognized me and kn professional and polite. The dealership is very clean and comfortable. I was pleasantly surprised that a couple of the employees recognized me and knew my name. I will return. More
by LUVTHATMICKEY
January 03, 2020
Efficient Service Dept. I enjoy getting my tC serviced at Jim White Toyota. The waiting area is clean and offers free refreshments. They technicians are thorough and time eff I enjoy getting my tC serviced at Jim White Toyota. The waiting area is clean and offers free refreshments. They technicians are thorough and time efficient. More
by AARON.MOYER48
January 03, 2020
Very kind and helpful Scheduler was very nice when I had to reschedule a couple times. When I arrived at my appointment Morgan was very helpful and she said an hr for serv Scheduler was very nice when I had to reschedule a couple times. When I arrived at my appointment Morgan was very helpful and she said an hr for service and she was correct. More
by TKAUFF
December 31, 2019
Service This was the 20000 service. They did the oil change and tire rotation. Things went well. It took around 45 minutes. Everyone was very nice and profes This was the 20000 service. They did the oil change and tire rotation. Things went well. It took around 45 minutes. Everyone was very nice and professional. More
by sspeelman
December 31, 2019
Took way too long to fix a very easy issue . The part that was ordered took 8 days to arrive. When I called to ask for when the part would arrive I didn’t get any call and had to call multiple ti The part that was ordered took 8 days to arrive. When I called to ask for when the part would arrive I didn’t get any call and had to call multiple times to find out when the vehicle would be fixed. I didn’t buy the vehicle from Jim White they were $4000 over asking price but they said that my vehicle wouldn’t have had this problem if I bought it from them as if Toyota sends them better cars it just didn’t make any sense whatsoever and I hope I never have to deal with the Jim White dealerships again. More
by Douglashoush
Employees Worked With
Nick Schiavone
December 28, 2019
Very efficient, complete and efficient service experience . No surprises and completed on time and on budget. Friendly atmosphere although waiting area could use an upgrade to be consistent/competitive with . No surprises and completed on time and on budget. Friendly atmosphere although waiting area could use an upgrade to be consistent/competitive with other Toyota service waiting areas. More
by STEVE
Employees Worked With
Nick Schiavone
December 26, 2019
Gracious Service I received notice the my car was listed as in need of a minor recall. I scheduled the appointment then had to cancel. I later rescheduled this time I I received notice the my car was listed as in need of a minor recall. I scheduled the appointment then had to cancel. I later rescheduled this time I arrived a little late for the appointment. At no time was my rescheduling or lateness mentioned. My car was serviced anyway. The work was completed in the estimated time. While I waited I was provided with a comfortable place and sacks and drink was available. More
by hardyrd
Employees Worked With
Sarah in scheduling
