Jim White Toyota - Service Center

Easy car repair I received excellent dealer service. The communication was excellent and they diagnosed the problem quickly order the parts gave me a loaner car and I received excellent dealer service. The communication was excellent and they diagnosed the problem quickly order the parts gave me a loaner car and shuttled me back-and-forth to work before diagnosing the problem. More

Efficient It was my first experience with the service Dept and a regular scheduled mileage check. I was a bit unsure how this worked upon arriving and felt that It was my first experience with the service Dept and a regular scheduled mileage check. I was a bit unsure how this worked upon arriving and felt that I was not able to ask questions of the woman who was checking me in.. as if she was not to be bothered with “extra” stuff. I had been waiting inside my sienna, outside the garage door not knowing I was supposed to walk in to check in.. and it seemed to have put her out that I was then “later” than my schedule time.. as I tried to explain and also apologize she cut me off and hurried me inside. The quickness of getting the vehicle in and done was great though and everyone else was super friendly More

Polite and Friendly Service department was ready for my scheduled appointment, and my service advisor was polite and friendly. They told me about 1 hour and we're right o Service department was ready for my scheduled appointment, and my service advisor was polite and friendly. They told me about 1 hour and we're right on time. The waiting room was very nice, it had a lot of seats,Wi-Fi, a tv, coffee, cold drinks and snacks. Cost for service was very reasonable. No complaints. More

Oil change tire rotation @50k Positive experience overall. Would be great if the service took less than an hour. Good follow up from the service desk before and after the service Positive experience overall. Would be great if the service took less than an hour. Good follow up from the service desk before and after the service. More

Dirty car I had to call the service manager because the person that did the work left grease all over my floor mat on the passenger side. They agreed to clean I had to call the service manager because the person that did the work left grease all over my floor mat on the passenger side. They agreed to clean the floor mat, but I have to go back to have it done. Paper floor covers could have avoided the whole mess. More

FRIDAY AFTER WORK - DEAD BATTERY EMERGENCY Very pleased with my service for the emergency situation , but every time they change my battery they disconnect my car starter. Needs to be fixed. Very pleased with my service for the emergency situation , but every time they change my battery they disconnect my car starter. Needs to be fixed. More

10,000 oil change, tire rotation, etc. I was greeted with friendly people, the service was preformed on a timely basis, and the car was returned clean and ready to drive away. Cool. I was greeted with friendly people, the service was preformed on a timely basis, and the car was returned clean and ready to drive away. Cool. More

Fast and professional. I arrived and was immediately greeted by the service representative. The 15,000 mile check up was handled quickly, was out in less than an hour. I arrived and was immediately greeted by the service representative. The 15,000 mile check up was handled quickly, was out in less than an hour. More

Corolla 2012 I am so disappointed. Last week I was told that the equipment was down or something similar. I should have been called and told to cancel that appoi I am so disappointed. Last week I was told that the equipment was down or something similar. I should have been called and told to cancel that appointment before l came from Erie. Then I was there on Wednesday and told they didn’t have parts. Then my phone was out. It was working fine when I took it in. Thursday I took it in again. The phone still doesn’t work. I am frustrated because I expect better service from a dealer with such a fine reputation. More

Easy going I like getting serviced at Jim White a Toyota. The reason I quit buying the OTHER make of car and came to Toyota is because I did not find service at I like getting serviced at Jim White a Toyota. The reason I quit buying the OTHER make of car and came to Toyota is because I did not find service at the other car dealers acceptable. I did not feel like they cared that for the last 20 years I had bought their vehicle not only for myself but my children. Toyota leaves me feeling like I can trust their service and prices are very reasonable. More