Jim White Toyota - Service Center

Customer first My car was scheduled for 90,000 mile maintenance and there was some scheduling issues due to staffing and Jim White and keep my service advisor made s My car was scheduled for 90,000 mile maintenance and there was some scheduling issues due to staffing and Jim White and keep my service advisor made sure I had a loaner car for as long as I needed it and made sure my service was done in a timely manner even though it was delayed a bit. My car was scheduled for 90,000 mile maintenance and there was some scheduling issues due to staffing and Jim White and Keith my service advisor made sure I had a loaner car for as long as I needed it and made sure my service was done in a timely manner even though it was delayed a bit I appreciated the fact that they kept me in the loop and gave me such a great loaner car More

Helpful Went for my oil change. I’ve had some issues with the digital music/audio system. The only reason they are not getting 5 stars is because earlier se Went for my oil change. I’ve had some issues with the digital music/audio system. The only reason they are not getting 5 stars is because earlier service people did not document it. However, this time Keith helped me. He tried to find what solutions he could, which I really appreciated. He also kept me apprised of my vehicle’s progress. Very personable and kind. Thanks, Keith! More

Service update I had my car in for a maintenance service and a recall. While there, they found a tire that needed replacement. While not expected, they did a great j I had my car in for a maintenance service and a recall. While there, they found a tire that needed replacement. While not expected, they did a great job taking care of my car. More

Mediocre at best So I go in for my 5k mile service. I walk in, 3 people standing around bs’ing and a young guy sitting on his phone. I stand in front of the young guy So I go in for my 5k mile service. I walk in, 3 people standing around bs’ing and a young guy sitting on his phone. I stand in front of the young guy for about 30 seconds, he never even acknowledges that I’m there. So I walk over to the gaggle and tell them I’m there for my appointment. All set. I go to the waiting room and remember that I want the seatbelt alarm disabled ( I move trailers around a lot and it’s super annoying). She tells me nope! Can’t do that. I say my brother bought his truck here a month before mine and you just did his. She yells across to the other guys and they confirm that yes, it can be done, but they charge an hour of labor for a 20 second job. They didn’t charge my brother a penny. Too bad, I’ll have to schedule an appointment cause they can’t do it while the computer is already hooked up resetting my service reminder. Long story short, I won’t be back. More

The Best Car Experience The service is exceptional. While I was waiting for my car during routine servicing, Mike Beutel stopped in to talk with me about my car. The service is exceptional. While I was waiting for my car during routine servicing, Mike Beutel stopped in to talk with me about my car. More

dirty car!!!!! When service was complete the floor mat and door frame on the driver side of the car was dirty from the oil and grime on the service persons shoes. When service was complete the floor mat and door frame on the driver side of the car was dirty from the oil and grime on the service persons shoes. You should make sure paper floor mats are used. My seats and floors mats are beige in color. Went home and clean my car, not happy. More

routine maintenance They rotated the tires and changed the oil. No problems. Keith was helpful and friendly. They were busy but it didn’t take that long. They rotated the tires and changed the oil. No problems. Keith was helpful and friendly. They were busy but it didn’t take that long. More

Thorough service in all areas I have been purchasing or leasing cars here since 2005 and am happy to have so many friendly, skilled professionals to work with. I receive the best s I have been purchasing or leasing cars here since 2005 and am happy to have so many friendly, skilled professionals to work with. I receive the best service in all areas, so I keep coming back. They care, and I trust them! More

Best Toyota Dealership The service at Jim White is exceptional. They are prompt, honest and courteous. I drive 25 miles to have service when my local dealer is less than fiv The service at Jim White is exceptional. They are prompt, honest and courteous. I drive 25 miles to have service when my local dealer is less than five miles from my home. More