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Jim White Toyota - Service Center

Toledo, OH

4.1
1,237 Reviews

1,237 Reviews of Jim White Toyota - Service Center

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June 29, 2019

Helpful Service for Out of Town Toyota Owner I travelled with my 91 year old father and his 94 year old wife to the VA Center in Toledo and while on Interstate 75, I hit something that blew out m More

by sserdman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan in Service and Tim in parts
Jul 01, 2019 -

Jim White Toyota responded

Thank you for your review and we are so happy Morgan was able to get you in and that we had the tire!

June 26, 2019

Excellent communication and service Jim White’s service dept really helped me out today. My car was “dead” in the driveway. I had it towed to Jim White and they contacted me as soon as i More

by Kimbenner78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan
Jun 27, 2019 -

Jim White Toyota responded

Thank you for your outstanding review, Kim! We truly appreciate it and are so happy that our Service Department took care of you so quickly!

June 22, 2019

Oil change To the point. In and out. Took me in at end of day. They did not have to do that but they did. And I appreciate that. More

by Ghegeman3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember names.
Jun 24, 2019 -

Jim White Toyota responded

Thank you for your review and your business!

June 19, 2019

Sienna recall and interval maintenance service Service scheduled with service tech and although the service since secondary to a recall was promised a renal vehicle this was not available at the ti More

by TogotaFam08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schiavone
Jun 19, 2019 -

Jim White Toyota responded

Thank you for your review! We're happy there was a vehicle for your wife to drive while the recall was performed!

June 19, 2019

bad experience. They forgot to tell me when my car was done. I waited 3 hours. Service person said he got distracted. Totally unacceptable. My previous experiences we More

by Upset
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith Reid
June 18, 2019

Vehicle recommended periodic service Excellent service center. Only complaint I have is that it’s getting very difficult to schedule an appointment soon. It used to be you would call to s More

by yobrave
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
This survey is not employee related
Jun 19, 2019 -

Jim White Toyota responded

Thank you for your review of our Service Department! We truly appreciate it! We are short handed on technicians right now, leading to the schedule filling up quickly. We are actively looking for techs and are hoping to be able to accommodate guests needing service sooner rather than later.

June 18, 2019

Good service Although I had passed my complimentary service limit of 30,000 miles and no longer able to get complimentary oil change and tire rotation. The value t More

by StevenZhang2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Reid
Jun 19, 2019 -

Jim White Toyota responded

Thank you for your amazing review of Keith and our Service Department. We truly appreciate it!

June 13, 2019

Fishing for money I got an oil change but the guy servicing wanted more. Engine light was on and said it was $150 to figure out what was wrong with the car. He didn’t e More

by windseaker44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith Reid
June 12, 2019

Excellent Service. Great service and great employees. I always go to this place and I get same service as the place I go to service my Porsche 911. Good job Jim White To More

by mbidel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Reid, Tim Vears
Jun 17, 2019 -

Jim White Toyota responded

Thank you for your review and recommendation! We truly appreciate it!

June 08, 2019

Incomplete Never received the paperwork staiting what was done sevice writer said he would mail on Monday June 3 still haven't received it. I paid for the mainta More

by jeffreym34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of the name didn't get any paperwork
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