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Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

Statesboro, GA

4.3
792 Reviews

792 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

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March 12, 2024

Because it took 2 hours when there was on one vehicle ahead of me. I can get my van serviced in Vidalia for a 30 minute wait with a couple of vehicles ahead of me and a little longer for the tires to rot More

by thereseriner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Really didn't know who to rate because I gave them my keys and didn't here back from anyone for 2 hours when my truck was done
Mar 12, 2024 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

I'm very sorry to hear of this experience and your delay in getting your maintenance performed. So I can find you in our system, can you please email me your name and contact info to joe@jimmybrittauto.com so I can see if we can do something to make your next time with us more enjoyable (and quicker)?

March 08, 2024

I would just like to thank Stephanie that works in the service department. She did an amazing job with taking care of me and my vehicle. More

by thomassims23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
March 04, 2024

This was my first visit for an oil change. Everyone was nice and made sure I was happy with the service. I was given 3 ducks for my Jeep. That really made my day. More

by hardenteresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minnie Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2024

Easy and polite people to deal with. Did the work well and within a timely manner. More

by jwhaley110420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
February 26, 2024

Very fast and friendly people in the showroom and the service department willing to help in every area of the business. More

by stevemyersbm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perla Gomez
February 19, 2024

Great service and great customer service, although a little slow at getting bigger trucks done due to them only having 1 lift that can service bigger trucks More

by josephthompson822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Hughes, Shane Pitts
February 16, 2024

The entire staff is super friendly & very focused on answering all the customer's questions & making them comfortable about the service they are having done, & amazing follow up. More

by remnantofnone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perla Gomez
February 16, 2024

Great Customer Service… and thanks to Mrs. Minnie Cooper for everything!! I will definitely send my friends there to purchase a car! More

by sharitajones6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minnie Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2024

Amazing costumer service in the service department. Really friendly, knowledgeable and always willing to help the customer. Thanks to Theresa the service rep everything went smoothly with my service More

by ochy1891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
February 15, 2024

Service writer was prompt and personable. Service was timely. Very satisfied. Great customer service. Bravo! More

by THEMARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah, service writer.
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