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Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

Statesboro, GA

4.3
786 Reviews

786 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

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March 26, 2025

Initial recall repair failed due to mechanic not performing work correctly. Vehicle was missing bolts and fasteners. Required another two weeks in the shop. No loaner, just a 10% discount on oil cha More

by JORDAN@PROSOUTH.CO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Schnettler
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Great service. I was very pleased with the service that I received. I look forward to my next visit.look More

by DDBUNCH
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, we want all our clients to have a comfortable and stress-free experience with us! Thank you so much for choosing us!

March 24, 2025

The customer service was exceptional. The wait time was far less than quoted and it was an overall great experience. More

by maddison1148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Apr 12, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, we want all our clients to have a comfortable and stress-free experience with us! Thank you so much for choosing us!

March 24, 2025

Once again, the same technician called he couldn't rotate my tires because of my lug nuts but another dealership didn't have a problem with it. I'm tired of inconvenience. More

by Scarboro
Recommend Dealer
No
Employees Worked With
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Order new tires for F150 on Monday and pay for. Not one employee order the tires into I came in 5 days later. Waited for hours to finally get the tires mounted. The truck rims are scratch. I will More

by JOSUE_SANTIAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
March 15, 2025

The experience was quick and efficient. The people were nice and easy to work with. More

by ERICBLUESTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 06, 2025

Very happy with all of your service staff. Staff was courteous and professional. My car did not have a wheel lock key when purchased new in Florida and the service tech left me with one after More

by GC5317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Tech Adam ?
March 05, 2025

All my issues was handled and my experience was very good!! The technician communicated all concerns with my husband More

by TIFFANYMEKKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Fendley
March 03, 2025

They are always willing to answer questions and find a solution. I ask a lot of questions and even though they are busy they take the time to answer the and allow me to process the information and move to More

by Matthew Tharpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim, Hannah Fendley
February 28, 2025

Chris is very patient and knowledgeable. He took his time and explaining everything to me. Highly recommended More

by Jeep2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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