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Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

Statesboro, GA

4.3
789 Reviews

789 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

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April 07, 2025

NEED TO KEEP THE CUSTOMER INFORMED ABOUT WHAT YOU ARE DOING TO THE VEHICLE DURING THE VISIT More

by Roger6913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schnettler
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2025

Very good service quick turnaround will return again to this dealership at a future date More

by ANGIE33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2025

The service center was amazing. We went in for an oil change & tire rotation . Jamie went above and beyond to keep us updated and get us out ASAP. More

by CJBRADLEY73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jimmy Britt Chrysler Dodge Jeep Ram. Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2025

Service is slow. Appointments always take over an hour. So I don’t understand why set an appointment if yu not leaving after 2 hours or more just for an oil change an More

by Kingg Kurt 06
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jheyson Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello Kurt - I am extremely sorry about your delayed experience in our service waiting area, as well as the work that didn't seem to be completed. So I can look closer into what occurred during your visit, can you email me your contact information at joe@jimmybrittauto.com?

March 26, 2025

Initial recall repair failed due to mechanic not performing work correctly. Vehicle was missing bolts and fasteners. Required another two weeks in the shop. No loaner, just a 10% discount on oil cha More

by JORDAN@PROSOUTH.CO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Schnettler
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Great service. I was very pleased with the service that I received. I look forward to my next visit.look More

by DDBUNCH
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, we want all our clients to have a comfortable and stress-free experience with us! Thank you so much for choosing us!

March 24, 2025

The customer service was exceptional. The wait time was far less than quoted and it was an overall great experience. More

by maddison1148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Apr 12, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, we want all our clients to have a comfortable and stress-free experience with us! Thank you so much for choosing us!

March 24, 2025

Once again, the same technician called he couldn't rotate my tires because of my lug nuts but another dealership didn't have a problem with it. I'm tired of inconvenience. More

by Scarboro
Recommend Dealer
No
Employees Worked With
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Order new tires for F150 on Monday and pay for. Not one employee order the tires into I came in 5 days later. Waited for hours to finally get the tires mounted. The truck rims are scratch. I will More

by JOSUE_SANTIAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
March 15, 2025

The experience was quick and efficient. The people were nice and easy to work with. More

by ERICBLUESTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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