Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

Customer service is great- super kind. But service time is often long and we had to wait weeks for a repair But service time is often long and we had to wait weeks for a repair More

Scheduled an appointment for an oil change, tire rotation and to address a recall. They did not address the recall and didn't refill my washer fluid which is pretty standard when getting a vehicle service. I and to address a recall. They did not address the recall and didn't refill my washer fluid which is pretty standard when getting a vehicle service. It also took twice as long as they said it would. More

excellent customer service listens to customers timely service not a lot of long waiting great people service not a lot of long waiting great people More

The Finance department is a bunch of xxxxxxxx. They are not transparent in their dealings. I’m speaking in terms of finance rates and extended warranty. I went in with a credit score of over 800 They are not transparent in their dealings. I’m speaking in terms of finance rates and extended warranty. I went in with a credit score of over 800 and $15000 in cash and was given an interest rate of 8.21. Of course I have since refinanced with a rate o 4.24. I like the vehicle but would not recommend the way you do business. More

Excellent service and very quick. Waited less than 30 minutes. Always have a great experience. Waited less than 30 minutes. Always have a great experience. More

This dealership is conveniently close to my home and the establishment is clean and looks nice. The staff are helpful and professional. establishment is clean and looks nice. The staff are helpful and professional. More

Someone lost the keys and when I called they say "they couldn't find them and the service department had already left" i didn't recieve a call that my truck was finished before the service department left couldn't find them and the service department had already left" i didn't recieve a call that my truck was finished before the service department left for the day! They insisted on me waiting until the following day which I live in pooler and wasn't an option! They finally found them in the wrong folder for another client. Sloppy service! More

Great customer service. Wait time for service was not long, all qustions were answered promptly and profesionally. Wait time for service was not long, all qustions were answered promptly and profesionally. More

I took my truck in for a check on Friday 10/18/2024 for a clicking/popping sound in the front end of my 2024 Ram 1500. I ad advised that everything was fine with the vehicle but I could follow up with the pl clicking/popping sound in the front end of my 2024 Ram 1500. I ad advised that everything was fine with the vehicle but I could follow up with the place that put the lift on. I took the truck to another shop today who advised me my passenger cv axle was the problem. Now, I purchased this truck brand new and within a week the driver side cv axle has to be replaced. Now the passenger side? But I was told all of those parts were “fine” on Friday. I have had nothing but problems with this dealership since I purchased this truck. Still to this days has never been detailed as promised. I love my truck and that’s why I am keeping it but I can assure you, I will never purchase another Ram and especially from Jimmy Britt in Statesboro. I will go back to Gm who never ever gave me a problem rather my truck was lifted or not. -Josie. More