Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
Statesboro, GA
789 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
They went out of their way to pick my truck up and delivered it back to my home 75 miles away and did the repairs on a truck under warranty I had just purchased from them that displayed the check engi delivered it back to my home 75 miles away and did the repairs on a truck under warranty I had just purchased from them that displayed the check engine warning light caused from a faulty catalytic converter and also furnished me an extra key fob that was missing after it was traded in without extra charge. More
Scheduled an appointment for an oil change, tire rotation and to address a recall. They did not address the recall and didn't refill my washer fluid which is pretty standard when getting a vehicle service. I and to address a recall. They did not address the recall and didn't refill my washer fluid which is pretty standard when getting a vehicle service. It also took twice as long as they said it would. More
I took my vehicle in for my first service after purchase. They never let me know the vehicle was ready and two days after picking up my vehicle, it started pouring oil. I called on a Saturday afternoon and w They never let me know the vehicle was ready and two days after picking up my vehicle, it started pouring oil. I called on a Saturday afternoon and was told they couldn't look at it until the following Thursday. I had to purchase and add two quarts of oil before I could make it back to the dealership. It turns out that they put the wrong oil filter on my vehicle. This is unacceptable as the loss of oil could have caused major motor damage!! I would not recommend this service department and will not be returning for my second "free oil change". More
The Finance department is a bunch of xxxxxxxx. They are not transparent in their dealings. I’m speaking in terms of finance rates and extended warranty. I went in with a credit score of over 800 They are not transparent in their dealings. I’m speaking in terms of finance rates and extended warranty. I went in with a credit score of over 800 and $15000 in cash and was given an interest rate of 8.21. Of course I have since refinanced with a rate o 4.24. I like the vehicle but would not recommend the way you do business. More
Someone lost the keys and when I called they say "they couldn't find them and the service department had already left" i didn't recieve a call that my truck was finished before the service department left couldn't find them and the service department had already left" i didn't recieve a call that my truck was finished before the service department left for the day! They insisted on me waiting until the following day which I live in pooler and wasn't an option! They finally found them in the wrong folder for another client. Sloppy service! More