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Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
Statesboro, GA
791 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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791 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
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September 19, 2018
Poor parking We take our Ram truck in for any service and/or oil changes. The service we receive is good and we’ve not had issues. However, until the parking lot s We take our Ram truck in for any service and/or oil changes. The service we receive is good and we’ve not had issues. However, until the parking lot situation is remedied, we will NOT be bringing out truck back. As of our last visit, there is very little room to park a vehicle, let alone turning around to leave the lot. Every spot was packed with vehicles and no room to maneuver. This is not a new situation. However, it is has become worse since our last visit (we have 2 vehicles serviced there). When my husband mentioned it, he was told there were changes being made. Again, if the parking is not fixed, we will be taking our vehicles elsewhere. We don’t buy nice things to have them abused in a tiny parking area. More
by CARLAMMETZ
Verified CustomerEmployees Worked With
We worked with the service dept. only.
August 29, 2018
Service Good service and everything looked good but He checked that my blinkers was good(green) but it has never worked since I bought it brand new. Good service and everything looked good but He checked that my blinkers was good(green) but it has never worked since I bought it brand new. More
by FIANAROBINSON2012
Employees Worked With
Tyler
August 27, 2018
Chrysler 300 Recall Always GREAT customer service. Always a pleasant trip when I go there. The recall was a little troublesome but they solved the problem. Keep up the go Always GREAT customer service. Always a pleasant trip when I go there. The recall was a little troublesome but they solved the problem. Keep up the good work! More
by MSLORIKING
Employees Worked With
Matt Farrah
August 27, 2018
Great job Can in for a recall. Left with a new 2018 Dodge Charger.Everyone was great and up front. Yes I will be doing business with Georgia Chrysler again Can in for a recall. Left with a new 2018 Dodge Charger.Everyone was great and up front. Yes I will be doing business with Georgia Chrysler again More
by JUICYFRUIT4003
Employees Worked With
Matt Farrah, Kris Brunswick
August 26, 2018
very unprofessional and too time consuming Bought my truck here and that was great, but service department is unprofessional and time consuming....will not return for any service....gave them t Bought my truck here and that was great, but service department is unprofessional and time consuming....will not return for any service....gave them two chances but my time is too valuable to waste another More
by truck
Employees Worked With
don't see any names from the service department
August 24, 2018
Service Dept., Customer Service I took my car in for routine oil change. Customer service was outstanding and professional and I didn't have to wait as long as I usually do. I took my car in for routine oil change. Customer service was outstanding and professional and I didn't have to wait as long as I usually do. More
by EBILLINGS2003
Employees Worked With
I don't remember the names, I think one was the service dept. mgr., and 1 young guy.
August 23, 2018
Service My new pacifica was in the service department because of problem with starting Your service manager went out of his way to help me and the service per My new pacifica was in the service department because of problem with starting Your service manager went out of his way to help me and the service person was helpful and did a excellent job More
by KJBIRCHER
Employees Worked With
Kris Brunswick, AD Smith, Tim Canady, Justin Hauglum
August 16, 2018
Bad customer service Our visit was not a positive one . The lack of communication was a big disappointment. Plus calling many time with out someone answering the phone . Our visit was not a positive one . The lack of communication was a big disappointment. Plus calling many time with out someone answering the phone . Not knowing that you guys was closed on Saturday due to inventory. When I called on Monday you told your co worker to tell me you were waiting on parts ( phone call on Thursday or Friday was expected) . I would expect a lot more from a dealership to complete the work as quick and efficient as possible, and if there was set back I expected to be informed. Thank you for your email , Cindy Green More
by CINDYGREEN36
Employees Worked With
Glenn
August 15, 2018
Very fast and excellent service I was very pleased with the promptness and courteous service that Tyler and Glenn gave me on the recalls that had to be made on my vehicle. I was very pleased with the promptness and courteous service that Tyler and Glenn gave me on the recalls that had to be made on my vehicle. More
by DMB40
Employees Worked With
Tyler Canady and Glenn in Service
August 08, 2018
Very fast and excellent service We were very pleased with the promptness of setting the appointment for our service visit. The employees were very helpful and courteous and since We were very pleased with the promptness of setting the appointment for our service visit. The employees were very helpful and courteous and since we are a local business owner we like to use local businesses when ever we can. More
by DEBBIE30
Employees Worked With
service dept.
