Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

Bad customer service Our visit was not a positive one . The lack of communication was a big disappointment. Plus calling many time with out someone answering the phone . Our visit was not a positive one . The lack of communication was a big disappointment. Plus calling many time with out someone answering the phone . Not knowing that you guys was closed on Saturday due to inventory. When I called on Monday you told your co worker to tell me you were waiting on parts ( phone call on Thursday or Friday was expected) . I would expect a lot more from a dealership to complete the work as quick and efficient as possible, and if there was set back I expected to be informed. Thank you for your email , Cindy Green More

Very fast and excellent service I was very pleased with the promptness and courteous service that Tyler and Glenn gave me on the recalls that had to be made on my vehicle. I was very pleased with the promptness and courteous service that Tyler and Glenn gave me on the recalls that had to be made on my vehicle. More

Very fast and excellent service We were very pleased with the promptness of setting the appointment for our service visit. The employees were very helpful and courteous and since We were very pleased with the promptness of setting the appointment for our service visit. The employees were very helpful and courteous and since we are a local business owner we like to use local businesses when ever we can. More

Quick, fast, and inexpensive. My four wheel drive went out and while other surrounding Ram dealerships were too busy, this one got me in and out in one day for a great cost. My four wheel drive went out and while other surrounding Ram dealerships were too busy, this one got me in and out in one day for a great cost. More

The vehicle recall service was completed in a timely manner. The service I received when I took my vehicle in for a recall notice was excellent. I was welcomed when I arrived and I was made to feel comfortable The service I received when I took my vehicle in for a recall notice was excellent. I was welcomed when I arrived and I was made to feel comfortable while I waited. The work that was done on my vehicle was explained to me and paperwork was delivered to me. I was very satisfied. I appreciate the convenience of having a dealership close to my home that is reliable and that I feel comfortable dealing with. More

Recall The technicians are always so very polite and nice. The wait time was minutes. Always very helpful. When making an appointment the receptionist is alw The technicians are always so very polite and nice. The wait time was minutes. Always very helpful. When making an appointment the receptionist is always very nice. More

Waiting Had to wait a little longer than I had time for. I know they were short on help. Went during lunch hour. I will give another try and see if it is bett Had to wait a little longer than I had time for. I know they were short on help. Went during lunch hour. I will give another try and see if it is better. More

Friendly and Expert Service I have been using this dealership for years to service my Dodge Neon. I have always been met by friendly and expert service. I know that my car is b I have been using this dealership for years to service my Dodge Neon. I have always been met by friendly and expert service. I know that my car is being properly repaired and maintained by the service personnel and all of my questions are sufficiently answered by the front desk registration personnel. I am very satisfied with this dealership. More

Recalls Went in for one recall and they took care of 2 in an hour. Always friendly and offering water, etc. Very attentive to the waiting area. Went in for one recall and they took care of 2 in an hour. Always friendly and offering water, etc. Very attentive to the waiting area. More

Service The service was great! The customer service from the phone call to make the appointment until the end was absolutely fantastic!!! I am very pleased. The service was great! The customer service from the phone call to make the appointment until the end was absolutely fantastic!!! I am very pleased. More