Jimmy Vasser Toyota - Service Center
Napa, CA

194 Reviews of Jimmy Vasser Toyota - Service Center
Toyota Prius Oil Change Nick was cheerful and professional. He addressed my service request quickly and completely. The work was performed in less than an hour and at the pri Nick was cheerful and professional. He addressed my service request quickly and completely. The work was performed in less than an hour and at the price I was quoted. More
Service is top notch Nick Carvalho in the service department has been a great example of how service should be. He treats me like I'm the only customer he has that day, a Nick Carvalho in the service department has been a great example of how service should be. He treats me like I'm the only customer he has that day, and takes an interest in my personal life as well as my vehicle. Great Guy. More
Always great service. Very friendly and knowledgeable staff Rich was my service provider for my recent visit to Jimmy Vasser Toyota. He was very accommodating and helpful, got in touch with me as requested and Rich was my service provider for my recent visit to Jimmy Vasser Toyota. He was very accommodating and helpful, got in touch with me as requested and was very kind with my husband who is handicapped. My only complaint is the high cost of service, but that has nothing to do with Rich's wonderful service -- and the service of the rest of the staff. More
Got an oil change and tire rotation for a great price. Anthony was very helpful and not pushy. I was in and out in a little over an hour and the price was excellent compared to two other sources closer to Anthony was very helpful and not pushy. I was in and out in a little over an hour and the price was excellent compared to two other sources closer to home (Sonoma). More
Service Richard Odetto was very professional and patient. He explained what my car needed in a clear way. The shuttle service is great. At the end of the day Richard Odetto was very professional and patient. He explained what my car needed in a clear way. The shuttle service is great. At the end of the day when I returned to pick up my car Richard remembered me and was very friendly. More
Service Department Excellence The Service Department staff, especially Anthony Beaver, is always courteous, knowledgable, and knows when to involve technicians with any follow-up q The Service Department staff, especially Anthony Beaver, is always courteous, knowledgable, and knows when to involve technicians with any follow-up questions the customer may have. Keep those excellent staff people happy and humming! Rainer Hoenicke More
Friendly and efficient My experience was easy, quick and high quality. I never felt pressured to have work done that was excessive. I highly recommend Jimmy Vasser for all My experience was easy, quick and high quality. I never felt pressured to have work done that was excessive. I highly recommend Jimmy Vasser for all your Toyota needs. More
Great experience! This is my second oil change with Jimmy Vasser Toyota and I was completely satisfied with them. .My car was completed in an hour and I was on my way. This is my second oil change with Jimmy Vasser Toyota and I was completely satisfied with them. .My car was completed in an hour and I was on my way. Delighted of my overall experience and I would highly recommend them! More
Great experience overall at Jimmy Vasser I have been servicing my car at Jimmy Vasser for the past nine years since purchase. I always have a positive experience with all associates, however I have been servicing my car at Jimmy Vasser for the past nine years since purchase. I always have a positive experience with all associates, however lately I’ve been working with Robert who has been wonderful. I also appreciate Bruce who runs the shuttle service. More
Service Department I was greeted by a friendly, helpful customer service rep, Anthony Beaver. He gave me a service time of 60-90 mins and the work was completed within 4 I was greeted by a friendly, helpful customer service rep, Anthony Beaver. He gave me a service time of 60-90 mins and the work was completed within 45. Anthony escorted me to the service counter and then to my car, inspecting the work. Anthony takes pride in his work and a pleasure to meet. More