Jimmy Vasser Toyota

I had my car in for regular maintenance and oil change. No hassles in scheduling, timeliness of service or in how everything was managed. Anthony Beaver was my service rep. on that day and he handled everything perfectly.

My experience was excellent when dealing and talking to Robert Avina. He was very personable, explained what was to be done, and let me know the time to be allotted. I was shuttled to and from the service by Bruce, who was very polite and on time. When I arrived home, I found my car had not been washed, as promised, in fact was dirtier than when I started. This made me wonder if the work had really been done as the place was so crowded and they had difficulty finding my car when I went to pick it up. When I called, I was assured that the work had been done. But, it left me wondering. Small issue, but perhaps needs to be addressed.

My recent service visit was a bit disappointing as I was unable to get the courtesy car wash. The service rep, Anthony Beaver was great, as usual.

I shopped around with so many dealerships both in-person and online. They have a great sales team and both the sales and service department were very efficient and courteous.

This is my third car purchased at JV’s Toyota. They have a top notch team. From the sales people to the mechanics they are top class, friendly and problem solving oriented. I don’t shop around ever, I just go to JV’s. I have been going there for 16 years and my cars are the only thing in my life I know I dont have to worry about. Customer for life.

Anthony Beaver made me feel like I was the only person in the universe and that getting my Avalon serviced correctly was his most important goal. It's great to be taken care of!

Nick Carvalho is currently in the service department at Jimmy Vasser Toyota in Napa, CA. Ever since purchasing my 2014 Toyota Prius (in 2014) I have been dealing with Nick. He is always helpful, honest and goes beyond what is necessary to make me feel like I am in good hands at Jimmy Vasser Toyota. He is a terrific ambassador for this dealership!

I recently purchased a 2017 Nissan 370Z from Kyle O'Neal at Jimmy Vasser Toyota in Napa. This was by far the best car dealership experience I've ever had as Kyle and Lucas were professional, kind, and made this experience as stress-free as possible. I highly recommend this dealership!

Happy to have a great dealership, Jimmy Vasser Toyota, to continue to buy and service our cars. Robert Avina, the Service Advisor, is always so helpful, courteous and professional. Thank You.

At pre-arranged service maintenance appointment, greeted promptly by Anthony Beaver. He provided courteous service in a professional and friendly manner. He also scheduled future service for a 2nd vehicle.