Jimmy Vasser Toyota - Service Center

New Car and Loss of vehicle Rich Odetto And Robert Alvina helped my family out when we had a random accident that totaled our car. They allowed us to work with our insurance co Rich Odetto And Robert Alvina helped my family out when we had a random accident that totaled our car. They allowed us to work with our insurance company and Jimmy Vasser's service department to get proper damage assessments. They made a tough stressful situation better. Never rushing us and allowing enought time to make the right call. Thanks guys More

Great Service at Jimmy Vasser service department I always get amazing service at Jimmy Vasser Toyota (service department). I started coming here due to such poor service at Vallejo Toyota. The servi I always get amazing service at Jimmy Vasser Toyota (service department). I started coming here due to such poor service at Vallejo Toyota. The service department does a great job! . I love my service advisor Anthony Beaver he has excellent customer service skills and always goes the extra mile to make his customers happy. More

Service I have been using Jimmy Vasser since I moved to Napa in 2010. ALL their front staff is terrific, Lately I have been dealing with Nick Carvalho who ha I have been using Jimmy Vasser since I moved to Napa in 2010. ALL their front staff is terrific, Lately I have been dealing with Nick Carvalho who has been great explaining clearly what needs to be done, how long it will take, makes sure he has the right phone number to reach me. I wish I got a chance to meet the guys who work in the "Back" the mechanics themselves, I hope they are as pleasant and helpful as the front office. Thank you for being there Toyota. The facility is great, the cashiers are helpful and the sales staff I dealt with when I thought of buying a new Prius - were great too, I especially love the fact that they did not pressure me to buy a car right there and then, as other dealers do - which TRUNS ME OFF and makes me run to other dealerships. Your guys are doing things RIGHT. I hope it keep being so, as my car gets older. Rivka More

Personalized service I've been using Jimmy Vasser for almost 10 years now to service my Prius and Tundra. Nick Carvalho has been my service advisor for almost the entire t I've been using Jimmy Vasser for almost 10 years now to service my Prius and Tundra. Nick Carvalho has been my service advisor for almost the entire time and his attention to detail, follow up and deep knowledge of the service business have made it a pleasure to do business at Vasser. He is one of the main reasons I keep coming back. More

Enjoy working with Anthony! Anthony always greets me with a smile. I've worked with Anthony on various occasions and he always give me enough details to make a decision. He is ne Anthony always greets me with a smile. I've worked with Anthony on various occasions and he always give me enough details to make a decision. He is never pushy, and gives me a call if my vehicle needs additional work. He makes sure to explain all the details, and lets me make the decision. He is very knowledgeable and makes suggestions, and gives me enough time to think about it without feeling pressured to make a decision on the spot. He let's the customer make the final decision, and that's why I keep coming back to Anthony and Toyota in Napa. More

My repair. Anthony was great. Took time to explain my repair and had a charming manner.. keep this man we need more like him. Knowledgeable and kond Anthony was great. Took time to explain my repair and had a charming manner.. keep this man we need more like him. Knowledgeable and kond More

Efficient and friendly service Robert is always very friendly, taking the time to give you all the information you need. Service is quick and we have never been displeased with the Robert is always very friendly, taking the time to give you all the information you need. Service is quick and we have never been displeased with the work they do. More

Awesome Service Department Experience Anthony was terrific. We had a very hectic travel schedule and sorely needed our oil change/maintenance. Anthony listened to our problem and worked u Anthony was terrific. We had a very hectic travel schedule and sorely needed our oil change/maintenance. Anthony listened to our problem and worked us in for service. He was pleasant, courteous, and got the job done! More

Service The customer service I receive every time I bring in my vehicle is the reason I keep coming back. Nick is excellent, knowledgeable, personable and pro The customer service I receive every time I bring in my vehicle is the reason I keep coming back. Nick is excellent, knowledgeable, personable and professional. More

Always a pleasure! We know that we can rely on everything being done to our satisfaction! Dealing with Robert in checking and having Eddie service my car gives me a deep We know that we can rely on everything being done to our satisfaction! Dealing with Robert in checking and having Eddie service my car gives me a deep sense of security that my car is in good hands. More