Jimmy Vasser Toyota - Service Center
Napa, CA

194 Reviews of Jimmy Vasser Toyota - Service Center
60,000 mile service Costly service. But they did fix the brake shimmy in the front end and replaced a bleeding front shock that was needed. Overall the Sienna is drivin Costly service. But they did fix the brake shimmy in the front end and replaced a bleeding front shock that was needed. Overall the Sienna is driving much better, particularly, the downhill & higher speed-limit driving. I was disappointed that the re-call parts for the side doors were not available and are back-ordered with no date scheduled. I even called ahead to let them know about the re-call parts. Overall, I'm happy with the results of the service. More
Great Service at Jimmy Vasser Toyota My service appointment was efficient, and the car ready in the time expected. My advisor, Anthony Beaver, is always friendly and communicates well if My service appointment was efficient, and the car ready in the time expected. My advisor, Anthony Beaver, is always friendly and communicates well if there are any issues with my Prius.. More
Service Nick was extremely helpful and efficient. I try to use him for all my servicing. He met me at my car and remembered me from prior visits. He found the Nick was extremely helpful and efficient. I try to use him for all my servicing. He met me at my car and remembered me from prior visits. He found the best price for my needs. He called when the service was complete with recommendations for future service needs. More
Recent Service Experience I have always been happy with the service at Jimmy Vassar Toyota, and one major reason is due to the excellent service I have received particularly fr I have always been happy with the service at Jimmy Vassar Toyota, and one major reason is due to the excellent service I have received particularly from Nick Carvalho. Nick is consistently friendly, courteous and professional and always has a smile on his face. He is a huge asset to the dealership and I will always go back for service. More
Robert Avida's excellent service representative Through the many years association with Jimmy Vasser Toyota, I have noticed improvement with each visit. I can count on the good service provided to m Through the many years association with Jimmy Vasser Toyota, I have noticed improvement with each visit. I can count on the good service provided to my car and the good relationship I have with the service department in general. Robert has been so helpful in contacting me to report technicians findings. He is always pleasant and professional. More
Excellent customer service Robert Avina was truly a pleasure to work with. From the moment I pulled up to the dealership for my service he was right there waiting to check me in Robert Avina was truly a pleasure to work with. From the moment I pulled up to the dealership for my service he was right there waiting to check me in making it a most enjoyable experience. He was kind, thorough, polite and made me feel comfortable and respected. His level of patients and customer service far exceeds anyone in the service industry I have yet to come across. From beginning to end he was truly awesome to work with, he made the whole process enjoyable and easy. He kept in contact the entire time and next time I have to come back for whatever reason I will be absolutely sure to ask for him. He’s really good! More
service Your service department was very nice and professional. They communicated with me and my service was done in a timely fashion. I will be back for my Your service department was very nice and professional. They communicated with me and my service was done in a timely fashion. I will be back for my next service. More
Great service and communication! Brought my corolla in for an unusual noise, Rich was very thorough with asking questions to make sure the noise could be replicated by the service tec Brought my corolla in for an unusual noise, Rich was very thorough with asking questions to make sure the noise could be replicated by the service techs. Issue was found and ended up being covered by warranty. More
All went smooth and per plan All ok. Done in a timely manner. Robert Avina was very helpful. Thank you! Will be back with my other Toyotas when they need to be seviced.. All ok. Done in a timely manner. Robert Avina was very helpful. Thank you! Will be back with my other Toyotas when they need to be seviced.. More
My service agent Anthony Beaver is always excellent. Anthony Beaver is an absolutely excellent service agent. I seek him out anytime I need service at Jimmy Vasser. He is kind ,professional and remembers Anthony Beaver is an absolutely excellent service agent. I seek him out anytime I need service at Jimmy Vasser. He is kind ,professional and remembers his clientele. He is so engaging and informative. It's excellent to have someone you trust and is a great representative for their company More