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Jimmy Vasser Toyota - Service Center

Napa, CA

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194 Reviews

194 Reviews of Jimmy Vasser Toyota - Service Center

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May 08, 2019

60,000 mile service Costly service. But they did fix the brake shimmy in the front end and replaced a bleeding front shock that was needed. Overall the Sienna is drivin More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Avina
May 08, 2019

Great Service at Jimmy Vasser Toyota My service appointment was efficient, and the car ready in the time expected. My advisor, Anthony Beaver, is always friendly and communicates well if More

by carowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Beaver
May 03, 2019

Service Nick was extremely helpful and efficient. I try to use him for all my servicing. He met me at my car and remembered me from prior visits. He found the More

by BF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Carhalvo
May 03, 2019

Recent Service Experience I have always been happy with the service at Jimmy Vassar Toyota, and one major reason is due to the excellent service I have received particularly fr More

by marissaesanchez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Carvalho
May 03, 2019

Robert Avida's excellent service representative Through the many years association with Jimmy Vasser Toyota, I have noticed improvement with each visit. I can count on the good service provided to m More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Avida and Shuttle Bus driver
April 12, 2019

Excellent customer service Robert Avina was truly a pleasure to work with. From the moment I pulled up to the dealership for my service he was right there waiting to check me in More

by Mauvie7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Girl behind register, last name Tejeda I believe, she was also amazing and has excellent customer service skills as well!
April 12, 2019

service Your service department was very nice and professional. They communicated with me and my service was done in a timely fashion. I will be back for my More

by Laura M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
April 03, 2019

Great service and communication! Brought my corolla in for an unusual noise, Rich was very thorough with asking questions to make sure the noise could be replicated by the service tec More

by Sdjeffw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor Rich
April 01, 2019

All went smooth and per plan All ok. Done in a timely manner. Robert Avina was very helpful. Thank you! Will be back with my other Toyotas when they need to be seviced.. More

by Viel Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Avina
March 19, 2019

My service agent Anthony Beaver is always excellent. Anthony Beaver is an absolutely excellent service agent. I seek him out anytime I need service at Jimmy Vasser. He is kind ,professional and remembers More

by Debi on Napa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Beaver
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