Jimmy Vasser Toyota - Service Center

12-month service Everything went smoothly for this service. Scheduling by e-mail was easy and efficient. The personnel who checked us in were friendly and accomodatin Everything went smoothly for this service. Scheduling by e-mail was easy and efficient. The personnel who checked us in were friendly and accomodating. They informed us that the service would take approximately and hour and 45 minutes (we were waiting in the showroom during the service) but it was over in a little more than an hour. More

Please do yourselves a favor and go somewhere else. They have a communication issue. Once you sign the contract then they let you know that the vehicle has an accident on record. They tell you that your cre have a communication issue. Once you sign the contract then they let you know that the vehicle has an accident on record. They tell you that your credit institution is Capital One then a week later you find out it’s not. As if that wasn’t enough then you find out from DMV that you are responsible for paying the plates and ooops they forgot to mention that too!! More

I had an apt because I had previously been told when I was in for routine service that I needed a new battery ..but it did not. However, my truck has recalls. I am supposed to be called when recall item was in for routine service that I needed a new battery ..but it did not. However, my truck has recalls. I am supposed to be called when recall items are in. Have not heard yet! More

Rich Odetto he’s a very good service rep. He keeps us informed and he’s very polite and very pleasant to deal with he is a great asset to Jimmy Vasser Toyota. We will use him As our preferred service rep informed and he’s very polite and very pleasant to deal with he is a great asset to Jimmy Vasser Toyota. We will use him As our preferred service rep. More

friendly service advisor.even only got my car service for oil change for $49.99 he provided me rides from Lyft that cost $24 to American Canyon. oil change for $49.99 he provided me rides from Lyft that cost $24 to American Canyon. More

Every time I bring my truck there for service they are always very friendly and helpful. I would definitely go back for my next service. always very friendly and helpful. I would definitely go back for my next service. More

Robert Avina I normally don't provide feedback, because my time is valuable, but I'll make an exception for Robert Avina. He does a terrific job in every aspect of I normally don't provide feedback, because my time is valuable, but I'll make an exception for Robert Avina. He does a terrific job in every aspect of his job, especially communicating with customers about the time required for service. He gets 5 stars. More

First Service for my RAV4 Hybrid I didn’t buy my vehicle at Jimmy Vasser but chose to have it serviced there since I live in Napa. I was extremely pleased with the experience. Robert I didn’t buy my vehicle at Jimmy Vasser but chose to have it serviced there since I live in Napa. I was extremely pleased with the experience. Robert Avina provided excellent service, explaining everything in a courteous and friendly way. We chatted about how different everything was in this Covid world. And my car was ready earlier than expected! Definitely a great experience! Thank you, Robert Avina! More

From purchase to service, great dealership. Took my nearly two-year-old Yaris (which I purchased here, as well) for its last warranty service. Anthony Beaver, the service specialist who checked Took my nearly two-year-old Yaris (which I purchased here, as well) for its last warranty service. Anthony Beaver, the service specialist who checked me in was terrific. I've dealt with him two times now, and he is always a pleasure. I was one of the first appointed times and chose to wait for my car. It was done in roughly an hour, which I think is great. The waiting service area is clean and appropriately furnished for distancing in this time of Covid-19. Masks all around. The ladies who checked me out at the end of my service were lovely and helpful. I have had nothing but great experiences with Jimmy Vasser Toyota, from purchasing my car through the service appointments. I would definitely recommend them for your Toyota needs!! More

Richard Odetto was incredibly friendly and helpful in all ways when I brought in my vehicle for routine maintenance... from offering flexibility in scheduling to discussing which services were higher priorit ways when I brought in my vehicle for routine maintenance... from offering flexibility in scheduling to discussing which services were higher priority and tips on general care and maintenance. His attention to detail and genuine friendliness made the experience very satisfying. More