Jimmy Vasser Toyota - Service Center
Napa, CA

194 Reviews of Jimmy Vasser Toyota - Service Center
I was very pleased with my visit. Especially Richard took my concern with my car very seriously and checked back with me to make sure I was satisfy with the service. Many thanks to the team and Richard! I my concern with my car very seriously and checked back with me to make sure I was satisfy with the service. Many thanks to the team and Richard! I have already and will definitely continue to recommend your services to others in the future. More
Took my Tundra in for a oil change. Robert Aviña kept in great contact with me, he did recalls I didn’t even know were needed. He also asked about some other things he found that needed to be fixed with qu great contact with me, he did recalls I didn’t even know were needed. He also asked about some other things he found that needed to be fixed with quotes. No pressure or pushy sales tactics. Great experience. Will use again. More
Above and Byond I brought my car in for service due to noise in right wheel and several other maintenance issues. Robert Avina was great at communicating with me as I brought my car in for service due to noise in right wheel and several other maintenance issues. Robert Avina was great at communicating with me as things progressed, from having to order parts to when my car would be ready. Everything went smoothly and my the noise is gone. They also heard another noise near the back wheel, and discovered it was not an issue but something in my trunk. I appreciate they took the extra time to go above and beyond to ensure my car runs well and my family will be safe. More
My last visit to get my Toyota oil change was easy quick and positive. The rep who assisted me was awesome , kind, informative and greeted me with a calm professional manner. I like that . and positive. The rep who assisted me was awesome , kind, informative and greeted me with a calm professional manner. I like that . More
Jimmy Vasser Toyota may be the best dealer I have ever worked with! Low pressure salesmen and wonderfully knowledgable service... Easy to make convenient appointments... Rich Odetto is a total pro, ki worked with! Low pressure salesmen and wonderfully knowledgable service... Easy to make convenient appointments... Rich Odetto is a total pro, kind of guy I’d have as a friend... But I do not feel like there is any pretense. More
Oil Change plus service and smog certificate Checked in with Anthony Beaver and went over our to do list. Quickly and efficiently. Within 2 hours my car was ready. Again, my needs were met 100% Checked in with Anthony Beaver and went over our to do list. Quickly and efficiently. Within 2 hours my car was ready. Again, my needs were met 100% More
I recently had my 4Runner serviced at Jimmy Vasser Toyota. I've been getting it serviced there regularly since I bought it in 2014. I worked with Anthony Beaver, the service rep. Anthony is very knowl Toyota. I've been getting it serviced there regularly since I bought it in 2014. I worked with Anthony Beaver, the service rep. Anthony is very knowledgeable, always helpful and keeps me informed about the status of repairs. I recommend him highly More
Very Pleased I have leased my cars from Jimmy Vasser Toyota for many years and find them very professional in all areas. The service department is great. Richard O I have leased my cars from Jimmy Vasser Toyota for many years and find them very professional in all areas. The service department is great. Richard Odetto, has always given great service and always makes sure the requests are taken care of. I have never had a complaint. More
Excellent service Friendly and timely service check in and was kept apprised of what services were needed. One comment is tell the customer how much more money the addi Friendly and timely service check in and was kept apprised of what services were needed. One comment is tell the customer how much more money the additional services and parts will add to the original estimate. Plus, remind them to wash the car which is included in regular service maintenance. First started taking car to Jimmy Vasser they always washed car after maintenance but last two visits they didn't. Last visit I needed to be somewhere else so I skipped reminder and car wash. More