Jimmy Vasser Toyota - Service Center
Napa, CA

194 Reviews of Jimmy Vasser Toyota - Service Center
Parts and Service are Smooth and Easy I reluctantly went to Jimmy Vasser years ago to get a second opinion about a very expensive shock replacement from a local Napa repair shop. After tha I reluctantly went to Jimmy Vasser years ago to get a second opinion about a very expensive shock replacement from a local Napa repair shop. After that I never looked back, professional and never attempting to sell you something you don't honestly need. Always had a positive experience with the Parts and Service Dept. Duncan Lautze in Parts goes out of his way to make sure you've got the right part even if its a $8.00 order! More
25 thousand mile service Robert Avina is fantastic. He always remembers me even if I haven't been there for several months. The service was fast and I am very satisfied with J Robert Avina is fantastic. He always remembers me even if I haven't been there for several months. The service was fast and I am very satisfied with Jimmy Vasser Toyota More
Professional-Knowledgeable I found Richard Odetto, service advisor to be very helpful. He showed courtesy, professional demeanor and knowledge. I left Vacaville Toyota because I found Richard Odetto, service advisor to be very helpful. He showed courtesy, professional demeanor and knowledge. I left Vacaville Toyota because of poor all service. More
Super fast oil change and service. I made an appointment and they had told me they only had "drop-off" appointments available so I was prepared to wait an hour or two. They got my car i I made an appointment and they had told me they only had "drop-off" appointments available so I was prepared to wait an hour or two. They got my car in and completed in 30 minutes. It was so fast and easy. More
I thought Richard Odetto gave me great service the other day. Without me asking, he included a coupon to reduce the price for my total bill. He also made sure that my needs were totally met! day. Without me asking, he included a coupon to reduce the price for my total bill. He also made sure that my needs were totally met! More
Always first class! Robert Avina took care of me and warm & professional from start to finish. Robert communicates very well and I understood fully what the scheduled wo Robert Avina took care of me and warm & professional from start to finish. Robert communicates very well and I understood fully what the scheduled work would entail, what was accomplished and what is recommended in the near and distant future. We are very thankful for Jimmy Vasser! More
Great Service Everytime! Jimmy Vasser always does a great job with their service and work in a timely manner! Nick Carvalho does an excellent job communicating and making you Jimmy Vasser always does a great job with their service and work in a timely manner! Nick Carvalho does an excellent job communicating and making you feel welcome every time you walk in the door, even on the crazy (probably most days) he is attentive to your needs and you don't feel rushed so he can get tot the next guest. Keep up the great work! More
service, mirror repair Anthony was great to work with, easy to communicate with, very helpful, understood exactly what I needed. The service was done, exactly when Anthony t Anthony was great to work with, easy to communicate with, very helpful, understood exactly what I needed. The service was done, exactly when Anthony told me, it would be. Fun to communicate with. Nice guy He's the man for sure. More
Nick Carvalho has been excellent. Always positive attitude and explains everything . He is a pleasure to work with and knows the facts about my vehicle very well. attitude and explains everything . He is a pleasure to work with and knows the facts about my vehicle very well. More
Excellent Experience At a time on a Friday afternoon, when the dealership was extra busy, Anthony served me very well. He expeditiously handled service for checking out At a time on a Friday afternoon, when the dealership was extra busy, Anthony served me very well. He expeditiously handled service for checking out low pressure tire gauge and getting the tire repaired quickly, so I could be on my way. I will continue to get my routine service at Vasser Toyota, with pleasure. Jim McCurdy More