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Jimmy Vasser Toyota - Service Center

Napa, CA

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194 Reviews

194 Reviews of Jimmy Vasser Toyota - Service Center

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December 18, 2019

Anthony Beaver is/was GREAT! This is my 2nd time bringing my car in for regular maintenance. I am so pleased with the whole process. You can drop your keys off the night before if More

by dinawest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Beaver
December 17, 2019

Repair serpentine belt I was very pleased with the service I received from Nick Carvalho at my resent service appointment. He was polite, friendly and efficient. Thank yo More

by ktlacy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales manager Bill, finance manager Frank, Nick in service. All were very helpful and friendly
December 11, 2019

Robert Avina quickly checked me in for my service visit when the other two lines had been long and busy for some time. He passed on a message from me to Chris in the Sales Dept explaining that I was going More

by jdh2690
Recommend Dealer
Yes
Employees Worked With
Robert Avina in Service, Chris in Sales
December 10, 2019

Anthony Beaver is an amazing customer service representative Once again Anthony Beaver was so kind and professional. He always make me feel like he has the customers' best interest at heart. He is engaging and More

by Debi on Napa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Beaver
December 06, 2019

90,000 mile service Great service with a smile! Explained what the service entailed clearly. Kept in touch. Timely. Offered a rental and rides as needed. Car is runn More

by Sabine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Odetta
December 04, 2019

Visit top the service dept. on my recent visit to the service dept for routine service on my 2018 Camry, I was treated fairly, & in a very courteous manner. The car was ready whe More

by dlemin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Carvalho
December 03, 2019

The service team here is top notch! Robert Avina is always so professional and courteous. He has helped me with appointments, shuttle rides, service suggestions, you name it. He recognizes me every tim More

by NapaWineFam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Avina
November 27, 2019

Good Service This was my first experience using the service department at Jimmy Vasser Toyota. Robert Avina made is all run very smoothly and I am very satisfied More

by LuAnne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Avina
November 26, 2019

Robert Avina is a asset to the service department . He helped by going above and beyond in helping me with my vehicle. Not only polite, but quick with any assistance. All my experiences with the service More

by ThatOneGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Avina
November 19, 2019

Service experience I have been a customer with this dealer for seven years and have come to expect the usual good service from the staff, especially Nick Carvalho. In More

by Jim
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Carvalho
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