Jimmy Vasser Toyota - Service Center
Napa, CA

194 Reviews of Jimmy Vasser Toyota - Service Center
Recent Visit to Toyota for my Rav 4 Nick Carvalho has been my service rep for years - he is an excellent employee, always helpful, friendly, knowledgeable. He gets you in and out quickly Nick Carvalho has been my service rep for years - he is an excellent employee, always helpful, friendly, knowledgeable. He gets you in and out quickly, keeps you informed, if you need a ride he arranges that too. He is definitely a keeper!! More
Anthony Beaver is your best service advisor that I know at Jimmy Vasser Toyota. He will always provide you a 110% customer service. He will explain every small detail about the condition of your vehicle. O at Jimmy Vasser Toyota. He will always provide you a 110% customer service. He will explain every small detail about the condition of your vehicle. Once you arrive and hand your key to him, he will take care of everything and by the time you will notice it your vehicle is already done. More
The service was great the team members were very friendly and helpful answering my questions I didn’t have to wait so much time it was fast and convenient thank you and helpful answering my questions I didn’t have to wait so much time it was fast and convenient thank you More
Always accommodating and professional. I waited for the Always accommodating and professional. I waited for the service and it was taken care if within an hours time. Mr. Oddetto kindly gave me updates Always accommodating and professional. I waited for the service and it was taken care if within an hours time. Mr. Oddetto kindly gave me updates s d I was very satisfied. More
Excellent service team Anthony Beaver was my primary contact for a full inspection of my 2006 Lexus SUV at 100,000 miles. He kept me informed about what repairs were needed Anthony Beaver was my primary contact for a full inspection of my 2006 Lexus SUV at 100,000 miles. He kept me informed about what repairs were needed (brakes) and, just as importantly, all the things that were NOT needed at this time. An honest service person and dealership that doesn’t take advantage of a customer’s instruction to “do what needs doing” to change every fluid, filter, and belt on the vehicle is assured of my future business. Mr. Beaver and Jimmy Vasser Toyota exceeded my expectations and will see me again when mr car needs service. More
Excellent customer service! Anthony Beaver helped me with my scheduled warranty service work; he was professional, courteous and friendly. I’ve been very happy with all of my exp Anthony Beaver helped me with my scheduled warranty service work; he was professional, courteous and friendly. I’ve been very happy with all of my experiences at Jimmy Vasser Toyota. More
Mario in Service was excellent. He was courteous, understanding, thorough and provided great communication while my vehicle was in for service. Not stoked that a major issue with my 2 year old truck understanding, thorough and provided great communication while my vehicle was in for service. Not stoked that a major issue with my 2 year old truck was not remedied but that is a bigger issue with Toyota Corporate and their policies, not JV Toyota or their standards. Very friendly staff and overall good experience. More
Anthony Beaver is always super helpful and goes above and beyond every time. People like Anthony Beaver will keep me a loyal customer to JVT. Devereaux. is always super helpful and goes above and beyond every time. People like Anthony Beaver will keep me a loyal customer to JVT. Devereaux. More
Love Jimmy Vassar Toyota Nick Carvalho sent me a text when my car was ready and informed of all that been checked on. He was kind, friendly and very professional. It was a pl Nick Carvalho sent me a text when my car was ready and informed of all that been checked on. He was kind, friendly and very professional. It was a pleasure dealing with him !! More