Joe Bullard Chevrolet

Beginning a new year and a new semester in college my 2017 Chevrolet Cruze had a random engine malfunction. After going to three local mechanic shops, I was told to bring the car to a Chevrolet dealershi 2017 Chevrolet Cruze had a random engine malfunction. After going to three local mechanic shops, I was told to bring the car to a Chevrolet dealership to see if they could fix it. Joe Bullard Chevrolet immediately worked my Cruze in to be inspected. The day after I was told the car was no longer drive-able. I came into the dealership the following day and met Mr. Drew Favors, the GM of sales, whom shook my hand and let me know they will take care of me and offered a great price for the Cruze. I felt hope! I begin looking at the used inventory with Mr. Dan Byrd, whom was very polite. Then handed over to Mr. Zach Bell, whom test drove every car I had interest in. I was very thankful for Mr. Bell being patient with me through the two week process of looking through inventory of all the Joe Bullard dealerships. We finally found the perfect car! Working around my two jobs and class schedule, Mr. Bell worked me in to get my paperwork finalized. He even came into work an hour early to give me the keys to my new-to-me car. I had such a great experience at Joe Bullard Chevrolet under the care of Mr. Bell that I referred everyone looking for a car to him. My sister bought a brand new Chevrolet Trailblazer the following week with the assistance from Mr. Bell. We both love our cars and couldn’t be happier with the experience! More

I drove over 300 miles to buy a new silverado from Joe Bullard Chevrolet. The entire time was professional and respected my time. There were no “dealer games” and I know I got a great price. I highly reco Bullard Chevrolet. The entire time was professional and respected my time. There were no “dealer games” and I know I got a great price. I highly recommend doing business with this dealership. More

My name is Keith Faucheaux, I have been doing business here for 15 years this organization they have there today, their service department is the worst they have ever had. We have decided to move on to a here for 15 years this organization they have there today, their service department is the worst they have ever had. We have decided to move on to another dealership. I don’t think they realize they are not the only Chevrolet dealership on the coast. Goodbye Bay Chevrolet. More

Outstanding customer service I gave you this rating, because it's TRUE. I received the best service ever. Courtney Mauldin and Stephen Samuel was kind, respectful and they truly c I gave you this rating, because it's TRUE. I received the best service ever. Courtney Mauldin and Stephen Samuel was kind, respectful and they truly cared about me as a person not just a customer. More

Great experience Great place to buy a vehicle. Process was quick. Worked with me to get to the price I wanted. Friendly and professional group of people. Great place to buy a vehicle. Process was quick. Worked with me to get to the price I wanted. Friendly and professional group of people. More

Over all, great experience. Shopped on cargurus.com for a new truck. Submitted an inquiry about a new Colorado. Sessions replied to my inquiry & I ended up buying within the week Shopped on cargurus.com for a new truck. Submitted an inquiry about a new Colorado. Sessions replied to my inquiry & I ended up buying within the week! Got a 2018 Colorado V6 with 2400 miles on it. (dealer loaner) Told Sessions, my salesman, the only thing disappointing about my experience was there were some scratches in the bed. Some all the way to the metal. Nothing was done about it. I touched them up myself with touch-up paint & covered them with a bed mat. That's the only "Ding" I have for an otherwise excellent experience. That's why I did 4 out of 5 on customer service. My other gripe has to do with GM in general, Not necessarily Mobile Chevrolet. I found that ALL the dealers I contacted while looking for a Colorado acted aas if a cash offer didn't matter. All the best pricing was tied to financing. That's crap. Cash should ALWAYS get the best deal. More

Mechanics who steal I recently visited Bay Chevrolet for service and had a pair or Ray Bans and some change (coins) stole from my vehicle. I informed them immediately (b I recently visited Bay Chevrolet for service and had a pair or Ray Bans and some change (coins) stole from my vehicle. I informed them immediately (before I drove off) and they told me they would review their security cameras (which they stated where everywhere) and let me know ASAP. Three days later when I had not heard from them I called and they told me they didn't have cameras where my vehicle was serviced and that I must have missed the sign telling me to remove all personal items from my vehicle (including a CB???). Poor customer service. Won't go back again. Find someone trustworthy to work on your vehicle, not Bay in my opinion. More

Purchase of 2 Traverses The sales staff at Bay Chevrolet is professional and works hard to find the vehicle to suit your needs. We purchased 2 new 2017 Traverses and have be The sales staff at Bay Chevrolet is professional and works hard to find the vehicle to suit your needs. We purchased 2 new 2017 Traverses and have been extremely pleased with the whole buying experience. In the past, I had considered competing Chevrolet dealerships in our local area, but I am definitely sold on Bay Chevrolet!!! My last Traverse (a 2009) lasted over 207,000 miles. It was routinely serviced at Bay Chevrolet. The service department is also awesome! More

GREAT SALES STAFF/MANAGEMENT TEAM MY WIFE AND I NEED A NEW CAR, AFTER RIDING THRU SEVERAL DEALERSHIPS, OUR FINAL STOP WAS BAY CHEVROLET. IM THE KIND OF GUY THAT I GO OFF IMPULSE, OR I MY WIFE AND I NEED A NEW CAR, AFTER RIDING THRU SEVERAL DEALERSHIPS, OUR FINAL STOP WAS BAY CHEVROLET. IM THE KIND OF GUY THAT I GO OFF IMPULSE, OR IF I SEE SOMETHING THAT CATCHES MY ATTENTION I WILL STOP AND CHECK IT OUT, WELL WE STOPPED AND INSTANTLY FELL IN LOVE WITH A 2017 CHEVY SPARK, BRAND NEW, NEVER SOLD, ALL HAD ALL THE BELLS AND WHISTLES THAT YOU BUY ON MORE EXPENSIVE CARS, MY SALESMAN MARCUS WASHINGTON WAS AT TRUE SALES PROFESSIONAL, NO HASSLES, NO PRESSURE, HE KNEW PRODUCT AND ADDRESSED ALL MY CONCERNS ESPECIALLY FINANCING, WELL NOT ONLY DID WE GET A GREAT DEAL, BUT NO MONEY DOWN, A $2500.00 INSTANT REBATE, BUT BUMPER TO BUMPER WARRANTY COVERAGE FOR THE FULL TERM OF THE CONTRACT. STEVEN SAMUELS THE FINANCE OFFICER WAS VERY THOROUGH IN EXPLAINING THE PAPERWORK,FINANCING, AND ANY CONCERNS WE HAD. AND THE ONWER OF BAY CHEVROLET PERSONALLY THANKED US FOR OUR BUSINESS, WE TRULY HAD A 5 STAR BUYING/SHOPPING EXPERIENCE AT BAY CHEVROLET. More

Great Experience We purchased a 2017 Chevrolet Equinox yesterday from Bay Chevrolet. We have bought many cars during our 57 year marriage, but have never been treated We purchased a 2017 Chevrolet Equinox yesterday from Bay Chevrolet. We have bought many cars during our 57 year marriage, but have never been treated so well. From the first phone call to them to picking up the car was a great experience. They always returned my calls and a deal was made on the phone. When we arrived to pick it up, the atmosphere was friendly as well as professional. The car was ready and they explained everything to us so well. We are very happy with our purchase and would recommend Bay Chevrolet to everyone, as we intend to do. Thank you, Mr. Moses, Alan, Robin and Stephen. The employees are great at their job. More