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Joe Cooper Chrysler Dodge Jeep Ram of Shawnee

Shawnee, OK

3.8
30 Reviews
Our family has been in the car business since 1946. Like anyone else, we make mistakes; but when we do, we will always make it right for our customers. The good example set by my grandfather and my father instilled in the Cooper family are the basic priciples we always follow: honesty, valuing relationships, earning and keeping the trust of our customers, treating people like you'd want to be treated and being easy to do business with. Thank you for Shopping with us!
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4940 Automall Dr

Shawnee, OK

74804

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Showing 30 reviews

August 08, 2025

Great experience. Felt like the service reps up front did their best to save me money and were professional. More

by BRADLEYB.HECK
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Navy
August 04, 2025

Dealer could not fix a factory assembly issue with a fuel filter housing on a Saturday appointment. Therefore I have to go back when a higher level mechanic is available. I live in another city about 30 min More

by TOMWILLIAMS440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Navy is good to go.
Aug 04, 2025 -

Joe Cooper Chrysler Dodge Jeep Ram of Shawnee responded

Tom, we understand it might be inconvenient for you to return when a higher level mechanic is available. But we'd ratcher make sure your issue is addressed and fixed correctly the first time and while we apologize for the inconvenience, we feel that is a better outcome than potentially creating more problems.

August 03, 2025

Bought a car, experienced issues, but the dealership worked out the difficulties efficiently! John Wayne is the best! More

by THOCK320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wayne
July 31, 2025

Poor communication from service team, slow and don’t seem to care about the people they are serving More

by INMAN_91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not recall
Jul 31, 2025 -

Joe Cooper Chrysler Dodge Jeep Ram of Shawnee responded

Hello, we'd love to be able to help you. Please call the dealership and ask to speak with a member of our management team.

July 27, 2025

They have had my car for more than 10 days and this is the 3rd time taking it in for the same thing. Also the service advisor doesn’t call us back. More

by beckyatiyeh
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Xxx
Jul 31, 2025 -

Joe Cooper Chrysler Dodge Jeep Ram of Shawnee responded

Becky, we're sorry your vehicle had had problems and we will try harder to communicate better. We'd love for you to speak with a member of our management team.

July 27, 2025

The person who checked me out was borderline rude. She said here is your keys and that was it. Nothing about the work they did or if there was anything else needed. I would never pay to use this se More

by TRISHHART71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Jul 31, 2025 -

Joe Cooper Chrysler Dodge Jeep Ram of Shawnee responded

Trish, thanks for letting us know. That sounds very uncharacteristic for anyone on our team.

July 26, 2025

Everything was good got me in and out in a timely manner that's was great More

by 60CFOWLER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Don't remember
July 25, 2025

The tech that worked on my vehicle did an amazing job, and took the time to test thoroughly to ensure it was correct. My vehicle was even washed when I picked it up. Nice touch. More

by J_A_LEWI
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dennis (tech), Carla
July 21, 2025

Could give more updates, if the car is there longer than 2 days. I had to call to get updates. More

by RDGREGG1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don
July 20, 2025

Great service nice service people Destiny mechanic did n awesome job that’s why it only comes to u thx More

by RUFFNECKTWO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Carla
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