Joe Cooper Chrysler Dodge Jeep Ram of Shawnee

Don at Joe Cooper is always very friendly and helpful. He always goes above and beyond to make sure any issues I may have are taken care of. He always goes above and beyond to make sure any issues I may have are taken care of. More

Derek was so helpful. My car gave a warning while we drove to service Transmission. I called service and he was very helpful in getting me on road to the service departmen My car gave a warning while we drove to service Transmission. I called service and he was very helpful in getting me on road to the service department. They handled all the details, contacted extended warranty company and got a new factory transmission and cooler all covered. The techs gave the vehicle a thorough check and my Jeep is back in tip top shape. More

My service rep (Navy) was very helpful and informative. He advised of the services under my CooperCare contract and described recommended services beyond the contract. He kept advised of the vehicle status He advised of the services under my CooperCare contract and described recommended services beyond the contract. He kept advised of the vehicle status. More

These folks are very good people and took very good care of us. I appreciate the care. of us. I appreciate the care. More

Took care of a repair and oil change in a quick accurate manner and kept me well informed manner and kept me well informed More

Don is the best! ! Always pleasant to deal with and gets me checked in and on my way with a quickness!! ! Always pleasant to deal with and gets me checked in and on my way with a quickness!! More

It was the best experience I have ever had! Everyone was very professional and helpful, would recommend them to everyone I know! Everyone was very professional and helpful, would recommend them to everyone I know! More

Very responsive online staff BUT failed to disclose offer price required vehicle to be financed AND failed to disclose dealership would not accept out of state checks! Falls under the category of deceptive t price required vehicle to be financed AND failed to disclose dealership would not accept out of state checks! Falls under the category of deceptive trade practices! Got a good deal, staff were all nice but the above left a bad taste for this buyer. Poor communication is never good More

Best service experience ever from a dealership. The service advisor was so helpful and knowledgeable. I felt like I was being taken seriously and my concerns were valid about the car of my Jeep. The service advisor was so helpful and knowledgeable. I felt like I was being taken seriously and my concerns were valid about the car of my Jeep. More

Tech never called to let me know car was ready. Went after work. Shop closed. Car locked up. Was stranded on Harrison with no ride home. Next day did admit forgot to call me. Will go to MWC next ti Went after work. Shop closed. Car locked up. Was stranded on Harrison with no ride home. Next day did admit forgot to call me. Will go to MWC next time. Leaving some ones mother & wife stranded with no transportation & who lives in rural area is not cool. I had to wait an hour for family to come pick me up but did make it home safe 730 pm at night. clerks in store have nothing to do with maintenance department, was told happens all the time.. More