Joe Cooper Chrysler Dodge Jeep Ram of Shawnee

Great job on my oil change. Will be back for the next one in Jan. Will be back for the next one in Jan. More

The service and the customer service are phenomenal. I feel at home when I take my vehicle out there. I feel at home when I take my vehicle out there. More

This was actually an enjoyable experience. The whole staff was friendly, helpful and professional throughout the entire process. The whole staff was friendly, helpful and professional throughout the entire process. More

SERVICE DEPARTMENT HAD AN AN IMMEDIATE OPENING AND PUT ME IN A COMPERABLE VEHICLE WHILE MINE WAS GETTING FIXED. IN A COMPERABLE VEHICLE WHILE MINE WAS GETTING FIXED. More

Service work was completed as scheduled. .will also continue to have vehicle serviced at this facility. Most of time we get a free car wash. .will also continue to have vehicle serviced at this facility. Most of time we get a free car wash. More

Very happy with my service had an appointment at 815am for oil change and tire rotation and wash and I was out by 930am.. other dealerships even with an appointment they keep my vehicle there all day .. for oil change and tire rotation and wash and I was out by 930am.. other dealerships even with an appointment they keep my vehicle there all day .. More

They did a good job taking care of my need but you have to call them to check on your vehicle to see if the repair is complete to call them to check on your vehicle to see if the repair is complete More

Best customer service I’ve ever experienced thanks for taking care of your customers! Your the best taking care of your customers! Your the best More

It just seems like the mechanic just changed a part and hoped that it fixed the problem. hoped that it fixed the problem. More

Bought a “CERTIFIED“ used 2021 Jeep Compass in June 2024. We only got 7300 miles out if it before a $15,000 repair! First issue was promised price was not honored after we drove 45 min to them. Then immed We only got 7300 miles out if it before a $15,000 repair! First issue was promised price was not honored after we drove 45 min to them. Then immediately after purchasing I realized two of the tires were BALD, one of the seat belts was not working on there was an issue with the speedometer not functioning properly. Sales guy told me they were not going to fix any of the problems even though it was “certified”. Did a review here and then they wanted to remedy the issues. Second issue, didn’t receive the title until MARCH of 2025. After going around and around with their finance department about it for 6 months I had to file a complaint with the state and eventually got it two months later. The entire time I was throwing money away for insurance for a car I could not drive. Third issue, finally got the registration and drove the car for 7300 miles in total and the TRANSMISSION cooler went out. $15,000 repair. The shop said the fluid looked like sludge there’s no way it had ever been changed let alone any repairs been done before we bought it “certified”. I do not recommend this dealership or any by the same owner this has been a NIGHTMARE of an experience. I’ve basically paid insurance fees for 8 months for a car that couldn’t be driven and now a $15,000 repair (could buy a new car for this) on a car that was supposed to have been certified which they said that only guarantees 3000 miles/3 months. I couldn’t drive it until 8 months in and come on 7300 miles until a major repair on a certified pre owned 2021 Jeep with less than 80k miles on it???? I've reached out to the dealership and have thus far not received any help. Just the runaround More