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Joe Cooper Chrysler Dodge Jeep Ram of Shawnee

Shawnee, OK

Overview
Reviews
Vehicles
4.0
87 Reviews
Our family has been in the car business since 1946. Like anyone else, we make mistakes; but when we do, we will always make it right for our customers. The good example set by my grandfather and my father instilled in the Cooper family are the basic priciples we always follow: honesty, valuing relationships, earning and keeping the trust of our customers, treating people like you'd want to be treated and being easy to do business with. Thank you for Shopping with us!
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4940 Automall Dr

Shawnee, OK

74804

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Showing 87 reviews

October 07, 2025

Dealer good. Product has electronic problems. Had to bring it back 4 times. Just has 1200 miles on it. More

by JKPNAILER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Derick.
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Oct 08, 2025 -

Joe Cooper Chrysler Dodge Jeep Ram of Shawnee responded

Thanks for the review, John. With a newer vehicle and only 1200 miles, we'd love to work with you to amke sure your vehicle is in acceptable condition.

October 04, 2025

Qwerty a b c d e f g h I j k l m n o More

by MO.TX.OK
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Navy
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October 04, 2025

The person in the service department was very helpful. We will be back again with our other vehicles. More

by VITAXES
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Sorry do not remember his name
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October 04, 2025

Same issue with jeep wagoneer, service advisor supposed to call back a week ago to tell if a loaner vehicle was ready, still no word yet. More

by THADHVAC
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Workmanship
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Recommend Dealer
No
Employees Worked With
Alex
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Oct 08, 2025 -

Joe Cooper Chrysler Dodge Jeep Ram of Shawnee responded

Thad, your review is concerning. We do our best to arrange loaner vehicles, but it sounds like we didn't communicate very well. We'll keep working to do better.

October 03, 2025

My service advisor, Derek Duncan was fantastic. He was knowledgeable, attentive and very informative. I will return here for all future services. More

by NAIL56R
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Derek Duncan
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October 03, 2025

My service advisor was fantastic. He was polite, attentive to my needs and knowledgeable. I booked my appointment online and was contacted immediately. Everything was very smooth from More

by NAIL56R
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Navy Risinger
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October 02, 2025

Came back to have wiring issue fixed from previous mechanics mistake on a warranty item only to be treated like I was tried to get away with typing them off & left with even bigger issues of my AC not More

by Bryan
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Workmanship
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Recommend Dealer
No
Employees Worked With
Jeff service manager
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September 28, 2025

Navy was very courteous and it was a pleasant experience in the waiting area. Coffe and popcorn More

by DAVECARLSON1777
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Navy
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September 28, 2025

The service department was very courteous and polite. They did a fast and excellent job servicing our car. We even received a free carwash! More

by SCOTTB13
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Navy Risinger
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September 26, 2025

Quick easy service and check in. Asked for quotes on pending items and was provided printed copy of same More

by DAVLAWSON85
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Recommend Dealer
Yes
Employees Worked With
Na
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