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Joe Cooper Chrysler Dodge Jeep Ram of Shawnee

Shawnee, OK

Overview
Reviews
4.4
225 Reviews
Our family has been in the car business since 1946. Like anyone else, we make mistakes; but when we do, we will always make it right for our customers. The good example set by my grandfather and my father instilled in the Cooper family are the basic priciples we always follow: honesty, valuing relationships, earning and keeping the trust of our customers, treating people like you'd want to be treated and being easy to do business with. Thank you for Shopping with us!
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4940 Automall Dr

Shawnee, OK

74804

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Showing 225 reviews

July 27, 2025

The person who checked me out was borderline rude. She said here is your keys and that was it. Nothing about the work they did or if there was anything else needed. I would never pay to use this se More

by TRISHHART71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
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Jul 31, 2025 -

Joe Cooper Chrysler Dodge Jeep Ram of Shawnee responded

Trish, thanks for letting us know. That sounds very uncharacteristic for anyone on our team.

July 26, 2025

Everything was good got me in and out in a timely manner that's was great More

by 60CFOWLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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July 25, 2025

The tech that worked on my vehicle did an amazing job, and took the time to test thoroughly to ensure it was correct. My vehicle was even washed when I picked it up. Nice touch. More

by J_A_LEWI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis (tech), Carla
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July 21, 2025

Could give more updates, if the car is there longer than 2 days. I had to call to get updates. More

by RDGREGG1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don
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July 20, 2025

Great service nice service people Destiny mechanic did n awesome job that’s why it only comes to u thx More

by RUFFNECKTWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla
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July 19, 2025

Not happy with service department. Fix my truck. Don't make excuses. Not satisfied today More

by RICKBOURQUE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Jul 20, 2025 -

Joe Cooper Chrysler Dodge Jeep Ram of Shawnee responded

Rick, we're sorry we fell short of your expectations today. Please contact the dealership to work on a resolution.

July 18, 2025

Great salesmen and Great Service Department. Willing to help in any way they can. Always kind and courteous. More

by showard1156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Ronnie and Dawn
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July 16, 2025

Like how fast they could get us in for warranty work and they made sure the parts where available before they scheduled the work. More

by sassygalz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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July 16, 2025

Don is the best advisor. Always keeps me updated on parts and progress of work being done with out having to ask. More

by DERICKBALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
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July 13, 2025

The service is great and the people are very friendly. work is always done in a timely manner. Thank you for the service. More

by James Cowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Cedillos-Ponce
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