Joe Cooper Ford - Shawnee

Looked at trading for a new or used truck. Got lied to by sales woman about price. Tara had no idea what she was doing ! Had my truck serviced there. I will never go back there ever ! They pretty much had n sales woman about price. Tara had no idea what she was doing ! Had my truck serviced there. I will never go back there ever ! They pretty much had no customers. Now I know why, More

Joe Cooper Ford of Shawnee. Promised high, delivered low. Got the almost deal I wanted on a new 2020 F250. They fudged some numbers on their behalf. Had an issue with salesman about service issue and after b Got the almost deal I wanted on a new 2020 F250. They fudged some numbers on their behalf. Had an issue with salesman about service issue and after buying a new truck they put me at the back of the line. They got their money so I was no longer a priority. They lack good customer service and overall people skills. I'll never buy from them again. I will say that the Joe Cooper of Edmond, great people, great customer service. I've bought several trucks in Edmond and never had an issue. Lesson learned. More

Joe Cooper Ford - Shawnee. My daughter purchased a Ford Fusion Hybrid. She drove the car but did not get out on the highway. After she purchased the car and she was driving home the car would not go over 6 Fusion Hybrid. She drove the car but did not get out on the highway. After she purchased the car and she was driving home the car would not go over 65 mph due to the secondary key they gave her. The secondary key was programed as a teen safety so they would not speed. They told her she would have to purchase a master key which was over $250. We ended up getting the key at a different dealership for $160.00. I tried to resolve the issue with the manager and he agreed to call me back after he spoke with the GM but he never called me back to discuss it. One of the salesman, who had nothing to do with the sale of the car, attempted to help me prior to speaking to the manager was the most condescending and rude salesperson I have ever spoken to. Not only will I never do business with this dealership again I would suggest that you not only walk away but run away as fast as you can. They are the most unprofessional people I have ever dealt with. More