Joe Cooper Ford - Yukon

Service Department Fail Again Called on Thursday and scheduled an appointment to have my windshield replaced today. Was called back by Rae and scheduled an appointment to have wind Called on Thursday and scheduled an appointment to have my windshield replaced today. Was called back by Rae and scheduled an appointment to have windshield replaced for 8:00 am today. After making the 30 minute drive was told by service department that they couldn’t get window people there until later this afternoon but that I could call them myself if I wanted to. Now I have to drive even further to the glass replacement place just to get a new windshield when I purchased replacement insurance through Joe Cooper. No apology or compensation for my time considered. While I had a great experience with the sales team the service department has not been a good on several occasions. There always seems to be an excuse. More

Exceptional staff! Everyone at the dealership was friendly and upbeat. We met several of the sales staff and we were impressed by them all. They were all friendly but no Everyone at the dealership was friendly and upbeat. We met several of the sales staff and we were impressed by them all. They were all friendly but not overbearing. Special thanks to Mark Levine. He is an asset to your business. He takes care of business and makes the experience great. More

Dealer sold car without communication. We had serious intentions of purchasing a car and scheduling a meeting after work since we could not get away during the day. However, was called mo We had serious intentions of purchasing a car and scheduling a meeting after work since we could not get away during the day. However, was called moments before our appointment. More

Good experience No surprises. No delays. Salesman Tim McDaniel was great to work with. Very pleasant. Didn’t try to oversell me. 2nd vehicle I have bought from Joe Co No surprises. No delays. Salesman Tim McDaniel was great to work with. Very pleasant. Didn’t try to oversell me. 2nd vehicle I have bought from Joe Cooper Yukon. I will be going back for my next one. More

Great dealership I called Terry originally to get some paperwork for my Gap insurance after my car was totalled. He offered to have me come up and he would help me tak I called Terry originally to get some paperwork for my Gap insurance after my car was totalled. He offered to have me come up and he would help me take care of everything which I was super thankful for since there is a ton of paperwork I had to do and I was feeling a little overwhelmed with the accident thing. He quickly helped me finish everything I needed and helped me grt.the process started for a new car. Trez picked out a car that had everything I wanted and they helped me get the paperwork started. I came back the next day with my family to look at a couple more cars before deciding on the one that Trez originally picked out. Working with Terry in finance instead of working with a floor salesman was the best car buying experience I have ever had. It was completely stress free and I never felt pressured into doing anything. More

Seth Cecil Seth was great to work with best car buying experience that I’ve ever had I will definitely go back again for my next car purchase Seth was great to work with best car buying experience that I’ve ever had I will definitely go back again for my next car purchase More

Extraordinary Effortless Purchase On Arrival @ Joe Cooper, We Found Professional Representation Of Character, Integrity, Dignity, Respect, Knowledge & More In A Most Timely Manner. THA On Arrival @ Joe Cooper, We Found Professional Representation Of Character, Integrity, Dignity, Respect, Knowledge & More In A Most Timely Manner. THANK YOU SO VERY MUCH! More

Review Homer T Mason for purchase of new car Having purchased vehicles from Homer Mason before we returned to purchase this new car with him because we always get great service from him. We would Having purchased vehicles from Homer Mason before we returned to purchase this new car with him because we always get great service from him. We would recommend Homer to our friends anytime. More

Very accommodating. Pleasant but not pushy. All staff extremely friendly without being overly gushy. The building itself was VERY clean and tidy... shows pride in the company. My salesman has be All staff extremely friendly without being overly gushy. The building itself was VERY clean and tidy... shows pride in the company. My salesman has been employed there for a long time. That usually speaks to a well run organization More

Great experience! Sales and financing were great. This is the 2nd vehicle I’ve bought from joe cooper and Both experiences were great. I would highly recommend to frien Sales and financing were great. This is the 2nd vehicle I’ve bought from joe cooper and Both experiences were great. I would highly recommend to friends and family. More