Joe Cooper Ford - Yukon

Great people I will be a customer for life they done everything I ask and more everything I ask and more More

A honest service writer is the first interaction you usually have at Joe Cooper Yukon. Lauren didn’t try to make a large dollar ticket. This is important because too many dealerships like to gouge peopl usually have at Joe Cooper Yukon. Lauren didn’t try to make a large dollar ticket. This is important because too many dealerships like to gouge people. Giving you the honest opinion with options to get your vehicle fixed is what’s important. Darcy and the staff keep you informed and updated on repairs. I trust this dealership with being transparent and trustworthy. I know that any of my family, neighbors and friends will always be treated fairly whether female or male. The sales department from financial, decision bean counter Patrick and Issac the car salesman that actually sleeps comfortably at night because of his honesty are what makes this Joe Cooper dealer the best. More

Took care in for oil change. Several issues were discovered. I approved all but two, which I could take care of on my own. Car had to stay at dealership for a few days while the Several issues were discovered. I approved all but two, which I could take care of on my own. Car had to stay at dealership for a few days while they verified extended warranty. More

Great experience from start to finish. Friendly, professional staff and an easy, hassle-free buying process. Friendly, professional staff and an easy, hassle-free buying process. More

They have taken care of my truck since I got it. My advisor, Lauren always gets me in and out as quick as possible. Then she checks in with me to make sure everything is going well. Super dealershi My advisor, Lauren always gets me in and out as quick as possible. Then she checks in with me to make sure everything is going well. Super dealership. More

Personable sales associates. Easy to work with and a overall great experience buying a car. Easy to work with and a overall great experience buying a car. More

I will never buy a Ford vehicle ever again, and I will caution everyone to never do business with this dealership. My 2016 Ford Focus has been a nightmare ever since I bought it. The transmission, spec caution everyone to never do business with this dealership. My 2016 Ford Focus has been a nightmare ever since I bought it. The transmission, specifically the Transmission Control Module, is well documented to have been an utter disaster that Ford knowingly put on the market between 2012 and 2017. I have barely used the car, at only about 81,000 miles, and Ford has repeatedly refused to honor their Customer Satisfaction Program for my vehicle, even though the 10 year/150,000 extended warranty does not end until October 2026, since my car in-service date is October 2016 and I am well under the mileage limits, as confirmed by Ford corporate customer service. I was given a case number, but was advised that the case was immediately closed. I wasn't even given a moment of consideration. Furthermore, when I bought the vehicle, the information and spec sheet that the dealership posts on the windshield was used to cover a windshield crack that I was unable to see when I was shopping the vehicle. When asked for a repair, they said it already had been repaired, and that the crack was simply cosmetic. It's not so much the cosmetic issue for me - it's that they willingly and knowingly covered it with a sheet of paper so that it wasn't readily apparent, nor did the salesman make me aware of it. Incredibly dishonest people. I do not recommend this dealership, even if you are truly desperate for a vehicle. Buyer beware. More

We went in for our 3rd Oil Change on our 2024 Bronco Heritage and left in a new 2026 Outer Banks 4 door Bronco. We traded down in Trim Levels but basically traded even, and got 2 more doors and a Smooth Heritage and left in a new 2026 Outer Banks 4 door Bronco. We traded down in Trim Levels but basically traded even, and got 2 more doors and a Smoother Quieter ride. Andrea Robertson has sold us both of them and is low pressure, and knowledgeable about the products she sells. We are happy with our deal and the whole dealership experience. More

Outstanding service. I appreciate the service staff at Joe Cooper ford in Yukon. Doug Ann’s Darcy are great. I appreciate the service staff at Joe Cooper ford in Yukon. Doug Ann’s Darcy are great. More

Staff is friuendly and helpful yes, work is another matter. In 1500 bucks to fix me truck and the first time i drove it after getting it homwe the check engine light comes on again, Not Fixed. Ohh an matter. In 1500 bucks to fix me truck and the first time i drove it after getting it homwe the check engine light comes on again, Not Fixed. Ohh and 2 calls into and half a day and service advisor has not called me. I can only come too 2 conclusions neither is postitive about workmanship More