Joe Cooper Ford - Yukon

Service Horrible customer service from start to finish. Not friendly! Employees just going through the motions. Justin, the service guy, it was like talking t Horrible customer service from start to finish. Not friendly! Employees just going through the motions. Justin, the service guy, it was like talking to a human brick wall! Will never go back! More

My experience with Joe Copper Ford. Very easy to work with. Did everything possible to make us happy. Love our new Ford. This was my second new vehicle purchase from this dealership. Wai Very easy to work with. Did everything possible to make us happy. Love our new Ford. This was my second new vehicle purchase from this dealership. Waiting room needs to have sweet pastries as well as dry bagels. More

Great customer service I like taking my vehicle to Joe Cooper for my oil changes. I haven’t had to wait very long each time I get it done. Doug is very friendly and professi I like taking my vehicle to Joe Cooper for my oil changes. I haven’t had to wait very long each time I get it done. Doug is very friendly and professional. I also like that they wash my car afterwards. More

Best in the business Great people get the job done the first time no questiones asked very happy and was well taken care of Jason always kept me up to date and even put me Great people get the job done the first time no questiones asked very happy and was well taken care of Jason always kept me up to date and even put me into a rental also More

Service on F150 Platinum Normally a very good service department but can only give 4 stars as this particular visit took longer than normal & disappointing that I was not kept Normally a very good service department but can only give 4 stars as this particular visit took longer than normal & disappointing that I was not kept updated on what was going better. I had to stimulate most of the calls & certainly leaves room for reasonable doubt. Just a case of having too many jobs to do & being a little undermanned. Still a good service department with a great service manager just need a little more help & refresher on customer interaction at service advisor level!! More

Fast and easy Fast easy no going back and forth with sales manager done over the phone signed papers and out in a hour great customer service thanks Fast easy no going back and forth with sales manager done over the phone signed papers and out in a hour great customer service thanks More

New Explorer buying experience I had an amazing experience with Joe Cooper Ford in Yukon. The sales staff was beyond helpful. I told them my budget, what I was looking for, and what I had an amazing experience with Joe Cooper Ford in Yukon. The sales staff was beyond helpful. I told them my budget, what I was looking for, and what I was looking for in a payment. Kirstin was beyond helpful. She made sure that she found an explorer that met our needs, She made sure that we stayed in the budget, and she was able to work to get to our payment goal. Joe Cooper's staff was great I didn't feel like I was a target and someone's next paycheck. They worked with me all the way and made me feel like a person. From the guy greeting me outside when it's 32 degrees, to the staff finding me the saleswoman I talked to on the phone the day before, to letting me test drive one that she thought would best fit my budget, to getting pricing for me, to the business manager working to make sure we stay close the payment budget we had, to getting the new car cleaned up before I left the lot, to them showing me how to use some of the features in the new car, and to them thanking me for buying a car from them. It was just a great experience from start to finish. I will for sure will be buying my next vehicle from Joe Cooper Ford in Yukon! More

Great service, timely work Great ~~ I will use them again. The serviceman that took my car in and once again got it for me when service was finished. Even walked me to my car! Great ~~ I will use them again. The serviceman that took my car in and once again got it for me when service was finished. Even walked me to my car!! More

Fair - Friendly - Fast After shopping on the Internet we found a vehicle we wanted to see at Joe Cooper Yukon. We went to the dealership but the vehicle was actually at one After shopping on the Internet we found a vehicle we wanted to see at Joe Cooper Yukon. We went to the dealership but the vehicle was actually at one of their other locations. The next business day they had the vehicle delivered back to their location and notified us that it was available to see and test drive if we wanted. My husband and I went in that evening drove the vehicle and loved it. We decided to purchase the vehicle and in less than two hours at the Dealership we were done and headed home with our new car. The price was great the service was great and we would definitely recommend them. More

Service / Maintance I always use this location for maintenance they are very courteous, very quick, and I appreciate their work ethic. Their staff is friendly and alway I always use this location for maintenance they are very courteous, very quick, and I appreciate their work ethic. Their staff is friendly and always keeping you up-to-date on your vehicle while it’s in their shop. More