Joe Machens Ford

We had a wonderful experience at the dealership ! It was so easy , they have convenient hours and really work with your schedule . Chris was friendly and knowledgeable and not at all pushy but very helpful. so easy , they have convenient hours and really work with your schedule . Chris was friendly and knowledgeable and not at all pushy but very helpful. I can not remember the finance guys name but he was wonderful as well . We never felt pressured to buy more than what we wanted or needed . They called and checked how things were going with our new vehicle within a week . Financing was easy . We came in and found the car we wanted and drove away within a couple hours !! They have a ton of cars so you will be sure to find what you are looking for without a doubt ! Great experience . We got some great discounts on service maintence to be done there as well .We would recommend them to friends and family. More

Brad took extremely good care of us throughout the entire process, easy to tell he had our best interest at heart and wanted us to feel comfortable with our purchase. We wouldn't hesitate to say it was our process, easy to tell he had our best interest at heart and wanted us to feel comfortable with our purchase. We wouldn't hesitate to say it was our best experience in a dealership or to refer any and everyone his way. More

Brad provided me with great customer service and always answered any questions that I had. He has worked really hard to find me the exact vehicle I was looking for. And he also ended up finding a the one answered any questions that I had. He has worked really hard to find me the exact vehicle I was looking for. And he also ended up finding a the one vehicle my daughter had always wanted so we ended up purchasing two vehicles from him instead of one. More

Brad went above and beyond to make sure I was satisfied with my purchase. I would tell any of my friends who were looking for a new or used ford to go see him. He turned a chevy loving girl into a ford lov with my purchase. I would tell any of my friends who were looking for a new or used ford to go see him. He turned a chevy loving girl into a ford lover! More

Rusty Rusty Rusty Rusty.... He is a hard negotiator but extremely fair. Not pushy. They let me go home and think about it. This never happens. Other dealers will trap you in their sales office and press extremely fair. Not pushy. They let me go home and think about it. This never happens. Other dealers will trap you in their sales office and pressure you. He took my beautiful 427r Roush off my hands and traded for a beautiful and classy BMW 335XI. My wife wanted a smoother riding and easier car to drive. But still wanted the performance. (I know my wife rocks) Brad and Rusty found the perfect match. I will buy all my cars from these two gentle men. Again Thank Josh More

Brad was awesome! He was very friendly and professional. I felt right at home. I got everything taken care of quickly and I will be happy to buy another car from them in the future. I felt right at home. I got everything taken care of quickly and I will be happy to buy another car from them in the future. More

Chris was great. It took us all day to find the right vehicle for us and we did! And by the end of the day we had exactly what we were looking for. I couldn't be happier and would recommend working wit vehicle for us and we did! And by the end of the day we had exactly what we were looking for. I couldn't be happier and would recommend working with him to anyone! Thanks for everything. More

Taylor Barton at Joe Machens Ford in Columbia, MO was FANTASTIC! I was very nervous about buying my first new car. I couldn’t have had a better experience. There was no hassle, not pressure, no feelin FANTASTIC! I was very nervous about buying my first new car. I couldn’t have had a better experience. There was no hassle, not pressure, no feeling of overwhelming decisions or choices that had to be made, it was unbelievable easy. I highly recommend anyone that is looking into purchasing a new vehicle go to Joe Machens and ask for Taylor, I promise she will take good care of you. She went above and beyond for me from start to finish. I couldn’t be happier with my brand new car!! More

My experience at Joe Machen's was fantastic. I assumed with my budget, schedule, and criteria needed on a new to me car that it would be a difficult and tedious process. I couldn't have been more assumed with my budget, schedule, and criteria needed on a new to me car that it would be a difficult and tedious process. I couldn't have been more wrong! From day one Taylor Barton took the time to sit down and truly listen to my needs. I needed to find a car quickly as my current one just wasnt reliable at all anymore. She worked with me around my schedule (two jobs), wants, and budget. I didn't feel pushed at all, she truly listened. When we did find the car that was the perfect fit, Machen's even put me into a loaner vehicle so I could have reliable transportation until my car was fully ready for me. Charlie Brown worked with me on financing and I feel like I got a great deal on the price of the car AND an awesome warranty. I still can't believe how smoothly everything went and how much these two employees worked with me and tailored to my needs. Machen's made what is usually a stressful event a pleasant one! I will definitely be returning and recommending them to anyone looking for a vehicle. Thank you! More

Brad Davis and Rusty Drewing were both incredibly helpful throughout my vehicle buying experience. Both were extremely polite and knowledgeable about their available products. There's a reason these guys are throughout my vehicle buying experience. Both were extremely polite and knowledgeable about their available products. There's a reason these guys are one of the biggest dealers around, they take care of their customers. They answered any questions I had and I felt like they genuinely wanted to help me find the car that was right for me. I feel like I most people dread their first car buying experience, but mine was enjoyable. Thanks to you guys and keep up the good work. More