Joe Machens Ford

Excellent Experience! I was just starting to look for a new vehicle and had no intention of purchasing a vehicle when I stopped by Joe Machens Ford in Columbia. Brian Hard I was just starting to look for a new vehicle and had no intention of purchasing a vehicle when I stopped by Joe Machens Ford in Columbia. Brian Hardaway met me in the lot. He was very friendly and helpful and by the time I left I was seriously considering a purchase and within 2 days was driving off the lot in a brand new Ford Explorer! Everyone at Machens was great to work with, friendly, attentive and I couldn't find another dealer that could match the price! Highly recommend this dealership and we will definitely consider them when we purchase our next vehicle. More

It was very productive and done in a timely manner Brian hard away was very straight forward and very professional at his job. I felt like he gave me all of his attention and never had to go look for i Brian hard away was very straight forward and very professional at his job. I felt like he gave me all of his attention and never had to go look for insurance because he let me use is computer right in the company. Go Brian... More

Brand new car Motor went out of my truck so I need a new ride. Pepper helped by working with me on what I wanted, not what they wanted me to have. No hassles, easy Motor went out of my truck so I need a new ride. Pepper helped by working with me on what I wanted, not what they wanted me to have. No hassles, easy financing, pleasant staff,,, just doesn't get any better & with Gene Bucks help in financing I drove away in a brand new 2016 Ford Focus 5 speed. I LOVE IT!! :) More

Looking for a used car? I was, without much luck. then entered some questions on machens website and got a call back. Had previously talked to some disinterested sales people I was, without much luck. then entered some questions on machens website and got a call back. Had previously talked to some disinterested sales people. Told this guy on the phone I wanted to find a car by the end of the month. He said " i want you to find one today!" really ? So I drove back to Columbia, Met Troy Atkisson. Friendly ! Energetic!! Yes!!, someone who cared about what I wanted. Looked at several and yes bought one. Search over. So stop in at Machens old Toyota bldg, and ask for Troy. And hey- tell him Sharon sent you More

good experence lou ann knew my needs, likes and dislikes. she went thru your trucks and found the one that fit me to a "T"..guess what .. I bought it without any lou ann knew my needs, likes and dislikes. she went thru your trucks and found the one that fit me to a "T"..guess what .. I bought it without any hassle !!!! More

Car purchase after accident After my car was totaled I went to Joe Machens Ford to purchase a replacement vehicle. Still emotionally wounded over the loss of my beloved 06 Trail After my car was totaled I went to Joe Machens Ford to purchase a replacement vehicle. Still emotionally wounded over the loss of my beloved 06 Trailblazer, Ronni found me shuffling around the lot and directed me to her desk. Patiently, she reviewed several cars with me. I selected one, went to Charlie for finance, and left with full intention to buy that vehicle the next day. However, a nearly sleepless night left me uncommitted. I went back two days later and re-did the search process. Ronni was once again helpful and patient. We found a 2013 Dodge Avenger (now named Tony) and while I still retain love for my dear departed Trailblazer, my new car makes me feel things I have never felt before. Thanks Ronnie for the help. Also, shout out to Charlie for doing the finance paperwork twice. I will come to you again if I need another car in the future. -Jonathan More

Doug Mooney at Joe Machens Ford exceeded our expectations Doug Mooney was excellent to work with and went above and beyond what I expected. Me and my wife had an idea of what we wanted but was unsure of what Doug Mooney was excellent to work with and went above and beyond what I expected. Me and my wife had an idea of what we wanted but was unsure of what options and trim we wanted in our next Ford Edge. He helped us narrow down what was most important to us and was able to find a Ford Edge Titanium at another dealership. Marc Weiner was also very helpful in completing the trans action. We are very pleased with our new vehicle. More

Buyer of 2014 Ford F150 XLT with 18,000 miles Lou Ann Montague was an awesome sales rep. She allowed my two young sons to come test drive a vehicle and we were not sold on that vehicle. She aske Lou Ann Montague was an awesome sales rep. She allowed my two young sons to come test drive a vehicle and we were not sold on that vehicle. She asked what we needed in our next truck and then a couple of days later she found it for us. We agreed on the price and we have been very pleased. We wanted a solid used vehicle 2014 or 2015 model was important as we expect to keep the vehicle for the next 6 - 8 years. Thanks to our great experience, now we can focus on the important parts of our lives. Columbia Youth League Football and enjoying the 2016 fall weather. More

Shady Had a good experience at the beginning but I was told it would be 550 too get registered and get plates but I was told it would be over 2000 from Had a good experience at the beginning but I was told it would be 550 too get registered and get plates but I was told it would be over 2000 from the dmv the loan department are very shady don't trust them from there word and I am now asking for my old car I traded in but they already sold it More

Purchaser of 2016 F150 King Ranch I purchase a new truck every year usually in Sept-Nov.. Purchasing a truck this late in the model year results in some difficulty finding the right t I purchase a new truck every year usually in Sept-Nov.. Purchasing a truck this late in the model year results in some difficulty finding the right truck equipped as I want. Both this year and in 2015 Troy Atkisson found the truck I wanted, lead me through the purchase process with minimal hassle, and had the truck promptly prepared and delivered. I am well experienced in purchasing new vehicles and can assess both sales personnel and dealerships. In my assessment of Troy Atkisson and the Joe Machens Ford dealership I feel justified in rating them both excellent. More