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Joe Machens Nissan

Columbia, MO

4.4
932 Reviews
Joe Machens Nissan is proud to be central Missouri's largest volume Nissan dealer, as we have been providing Missouri residents with top-notch Nissan sales and service for decades. Whether you want to buy or lease a new Nissan, service the Nissan you already own or discuss auto financing with our Nissan finance team, our Nissan dealership in Columbia MO, is here for you. Come to Joe Machens Nissan to Discover the Difference. Our promise is to make your next car buying experience quick, transparent, and easy!
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201 Nebraska Ave

Columbia, MO

65203

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Showing 932 reviews

September 05, 2020

I was pleased with my service. Staff was very friendly and courteous. I was also given a free car wash card. Nice! I look forward to my next service visit More

by WINONABROADUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forrest Roberts
Sep 08, 2020 -

Joe Machens Nissan responded

Thank you for the kind review! We look forward to seeing you again.

September 05, 2020

Had to bring my car back because my AC wasn’t fixed like I asked. Then when I picked up my car the second time I realized the issue wasn’t totally resolved. I got no apology for the inconvenience of having More

by BIGREDBULLDOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Schultz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tara McDade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forrest Roberts, Michael De Jesus
Sep 08, 2020 -

Joe Machens Nissan responded

I apologize about your experience here. Please email me at cwilliams@machens.com so I can address this with our service manager. We want to ensure you have a better experience going forward.

September 05, 2020

The Service Dept is very friendly although the prices could be a lot slimmer I miss the rewards and it would be nice if they had special savings on other mechanical work besides oil changes More

by Dslpz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forrest Roberts
Sep 08, 2020 -

Joe Machens Nissan responded

Thank you for the review. I will be sure to pass along your suggestion to the service manager!

September 04, 2020

Always excellent service from this dealership. Number 1 reason why I bought another Nissan. Very friendly, knowledgeable & personable staff! They have always taken care of me. More

by TNICHOLS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forrest Roberts
Sep 08, 2020 -

Joe Machens Nissan responded

Thank you for the great review!! We appreciate the kind words!

September 03, 2020

Oil change took over an hour with an appointment. Wanted to flush brake fluid which I was told was done when I purchased car a year ago . But, will return loo More

by SMITHMJ1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Sep 03, 2020 -

Joe Machens Nissan responded

We appreciate your business!

September 03, 2020

Nice, good service department. The wait not too long. The wait was comfortable with snacks and drinks. I was kept informed every step of the way. More

by CHARLESEPPS55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Joe Machens Nissan responded

Thank you for the great review! We're so glad we were able to help you out and make your wait as comfortable as possible!

September 03, 2020

The service was quick and well done! Everyone was very nice and helpful. I appreciate the amenities that are offered for people waiting at the dealership. More

by allie.blaylock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forrest Roberts
Sep 04, 2020 -

Joe Machens Nissan responded

We're happy to hear that you had a great experience! We appreciate your business.

September 01, 2020

I was very pleased with my experience at Machens Nissan as always. They scheduled me at the last moment and met my service needs effectively. More

by QUAYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Joe Machens Nissan responded

Thank you for the great review! We're always happy to help!

September 01, 2020

Really down to earth friendly men and women. You always expect people who work at dealerships to be aggressive, but I always go back to, and send my friends to Machens Nissan in Columbia for service and sa More

by Dcensored
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamari Allmon, Shawn Nelson, Cristian Sellars, Mark Holder
Sep 02, 2020 -

Joe Machens Nissan responded

Thanks for the great review!! We're always happy to help and we appreciate your continued business and your referrals!

August 31, 2020

David and his team did a phenomenal job preparing the vehicle for delivery. From buffing the vehicle to putting in a spray in bed-liner they took care of everything I requested. Appreciate the willingnes More

by Zach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wilson, Cristian Sellars
Aug 31, 2020 -

Joe Machens Nissan responded

We're so happy you are satisfied with your new vehicle! David and the rest of the team here at Joe Machens Nissan appreciate your business!

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