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Joe Machens Nissan

Columbia, MO

4.4
932 Reviews
Joe Machens Nissan is proud to be central Missouri's largest volume Nissan dealer, as we have been providing Missouri residents with top-notch Nissan sales and service for decades. Whether you want to buy or lease a new Nissan, service the Nissan you already own or discuss auto financing with our Nissan finance team, our Nissan dealership in Columbia MO, is here for you. Come to Joe Machens Nissan to Discover the Difference. Our promise is to make your next car buying experience quick, transparent, and easy!
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201 Nebraska Ave

Columbia, MO

65203

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Showing 932 reviews

June 03, 2020

They are great! Very professional and will tell you exactly what your car needs or will need done. Sometimes oil change can take a long time, but they will wash your car too. More

by LERISNER
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Elder, Forrest Roberts, Frank Shaffer
Jun 04, 2020 -

Joe Machens Nissan responded

Thank you for the great review of Josh, Tara, and the rest of our team!

June 03, 2020

The overall service was fine. We are disappointed in the response to our concern about squeaking brakes which should have been explained when we purchased More

by EJSchumacher02
Recommend Dealer
No
Employees Worked With
Michael De Jesus
Jun 04, 2020 -

Joe Machens Nissan responded

Thank you for the feedback Edward, I'd like to look into this further for you. Could you email me the specifics about the response to your concern about your breaks? My email is sholechek@machens.com

June 02, 2020

I was very pleased with the customer service that my son and I received when we were car shopping. Jessica was so very helpful and accomodating. It was very comforting working with everyone and not feeling More

by mscookr106
Recommend Dealer
Yes
Employees Worked With
Jessica Cosner
Jun 02, 2020 -

Joe Machens Nissan responded

Thank you for the great review of our Jessica and our team!

June 02, 2020

Service was excellent. Easy, no hassle. Vehicle is very nice. Nissan is very nice and all staff makes sure you being taken care of. We are happy our with experience. More

by MJ
Recommend Dealer
Yes
Employees Worked With
Scotty Glasgow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Warren, Matt McMahon
Jun 02, 2020 -

Joe Machens Nissan responded

Thank you for the great review of our team!

May 31, 2020

My experience was great. Working with Keegan was the best part! Friendly, knowledgeable, helpful and understanding! Never push, rude or too busy for us! Keegan deserves recognition!!!!!!! More

by CARRIE.DEANN
Recommend Dealer
Yes
Employees Worked With
Frank Shaffer, Keeghan Graham
Jun 02, 2020 -

Joe Machens Nissan responded

Thank you for the great review of our Keeghan and our team!

May 30, 2020

Very bad experience. They put wrong part on my car . Then they took a razor blade cut off part of underskirt on car , then put right part on . Told me a price for work . Added 40.00 dollars for the razor bla More

by ARUANCHIT
Recommend Dealer
No
Employees Worked With
Tara McDade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2020 -

Joe Machens Nissan responded

Hello, I'm sorry your recent experience here wasn't a good one. I'd like to look into this more, if you could email me your information so I can find your account I would really appreciate that. sholechek@machens.com

May 30, 2020

fast and friendly service, I appreciate the relationship I've had with them for over the decades. We appreciate Machens in this community.. Thanks a lot More

by JP4HIM01
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2020 -

Joe Machens Nissan responded

Thank you for the great review of our service team! We appreciate you too!

May 28, 2020

Had problem at mazda which Ron in mgt. sent me to Nissan to take care of it. Mike was awesome and Bob did excellent work on my old 86 to get it ready to sell for me. Bob is an excellent mechanic and has alw More

by Jazzyissnazzy31
Recommend Dealer
Yes
Employees Worked With
Bob Fisher (Five stars also), Michael De Jesus
Jun 02, 2020 -

Joe Machens Nissan responded

Thank you for the great review of our service department, glad we could help!

May 28, 2020

Except for last week when I did not get any paper work for your findings on what all was wrong with my car, and you not being tied to the credit card that allows auto repair customers to have 6 months int More

by M.WAZIR
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Jun 02, 2020 -

Joe Machens Nissan responded

Thank you for providing feedback for us. I'll check with your advisor as to why no paperwork was provided. Also, We do offer an option for financing in service.

May 26, 2020

I’m frustrated with myself for not doing better research and paying better attention to details when putting the deal together. I’m now paying $425/month instead of the $375/month I could be ~ I regret this More

by JEPPER
Recommend Dealer
Yes
Employees Worked With
David Wilson
May 27, 2020 -

Joe Machens Nissan responded

Hi Jennifer. Thank you for your feedback. We certainly don't want you to regret your purchase, I will be reaching out to you shortly to see how we can help resolve this for you. - Samantha Holechek

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