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Joe Machens Nissan
Columbia, MO
933 Reviews
Joe Machens Nissan is proud to be central Missouri's largest volume Nissan dealer, as we have been providing Missouri residents with top-notch Nissan sales and service for decades. Whether you want to buy or lease a new Nissan, service the Nissan you already own or discuss auto financing with our Nissan finance team, our Nissan dealership in Columbia MO, is here for you. Come to Joe Machens Nissan to Discover the Difference. Our promise is to make your next car buying experience quick, transparent, and easy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 933 reviews
June 02, 2018
Brought my car in for service, was very helpful and quick I have always used Nissan dealership for servicing my car, as they will have a record of what’s been done and what’s needed, so that when I trade my c I have always used Nissan dealership for servicing my car, as they will have a record of what’s been done and what’s needed, so that when I trade my car in, they know it’s in great shape. Service is always great and friendly staff More
by DWHACK20
Verified Customer
May 25, 2018
Quick and Easy They made the process quick, easy and drama free. This is car number #2 and im still satisfied with their services. Matthew was more than willing to g They made the process quick, easy and drama free. This is car number #2 and im still satisfied with their services. Matthew was more than willing to go the extra mile to accomodate my requests. More
by Newrogue18
Employees Worked With
Matthew Croissant-Lucero
May 24, 2018
Best customer service experience! I had the pleasure of being assisted by Matt in my search for a new vehicle and he was nothing short of professional, attentive and knowledgeable on t I had the pleasure of being assisted by Matt in my search for a new vehicle and he was nothing short of professional, attentive and knowledgeable on the product inventory. Car shopping can be a daunting task, especially for a malleable young woman who doesn’t know much about the auto sales process. I was treated with respect and was never a victim of pushy sales tactics. Matt took me on numerous test drives, punched all the numbers and put up with my picky taste. He was able to find me the perfect vehicle that is not only safe, but totally fits my lifestyle while being fashionable all at the same time! I would highly recommmend Matt as your go-to point of contact at this dealership as he is the consummate professional and you might even walk away wih a new friend in addition to a new/used car. More
by Khus10
Employees Worked With
Matthew Croissant-Lucero
May 21, 2017
Upfront pricing--no haggling We were in and ut without pressure. Dealership threw in 3 great accessories a no cost. Follow up by dealer the afternoon following the purchase. We were in and ut without pressure. Dealership threw in 3 great accessories a no cost. Follow up by dealer the afternoon following the purchase. More
by ndheads
March 14, 2017
Love Joe machens Nissian Dealership Loved how easy and nice the people were to deal with. Ended up not needing a down payment and left with a 2016 sentra. Amazing Loved how easy and nice the people were to deal with. Ended up not needing a down payment and left with a 2016 sentra. Amazing More
by Sinnerrose
Employees Worked With
Kessler Harris
March 13, 2017
Excellent experience. In excellent hands with Nick Hopkins! I knew I was going to be in excellent hands when my husband and I decided to purchase a vehicle and work with Nick Hopkins. Nick and his team worked s I knew I was going to be in excellent hands when my husband and I decided to purchase a vehicle and work with Nick Hopkins. Nick and his team worked so hard to get us in our perfect vehicle and they did not disappoint. I will absolutly send all of my friends and family to Nick and Joe Machens dealership. The experience was excellent. More
by R&LStrand
Employees Worked With
Nick Hopkins (5 stars) & Matt Fraley (5 stars), Will Enyard, Josh VanDusseldorp
March 08, 2017
Wonderful Josh was very helpful he helped me as soon as I walked in. Got me in a brand new car that I love. Very great customer service! Will be returning! Josh was very helpful he helped me as soon as I walked in. Got me in a brand new car that I love. Very great customer service! Will be returning! More
by Carguy
Employees Worked With
Josh Elder
March 08, 2017
Grrreeaat!! I really love my Nissan Rogue! Process was simple, finance could have gone smoother but still overall great! Will be back for the next vehicle for sur I really love my Nissan Rogue! Process was simple, finance could have gone smoother but still overall great! Will be back for the next vehicle for sure :) More
by AnnaPiper17
Employees Worked With
Matt Embry
March 07, 2017
New car. Buyer Both Joe Kelley and Matt Fraley did a nice job of providing good service to us. We appreciate all there hard work in helping out Both Joe Kelley and Matt Fraley did a nice job of providing good service to us. We appreciate all there hard work in helping out More
by Jeannelynne
Employees Worked With
Todd Kelley
February 28, 2017
Won't be recommending My husband and I drove from St. Louis to purchase a 2017 Nissan Titan HD Pro4X. On our drive home my husband noticed a vibration. We drove the truck f My husband and I drove from St. Louis to purchase a 2017 Nissan Titan HD Pro4X. On our drive home my husband noticed a vibration. We drove the truck for awhile to verify if the vibration was still there. We took the truck to our local Nissan dealer to have it looked at. They discovered the lug nut key was not in the truck. The person who installed the lock did not put the key back in the truck. My husband and our local dealer made numerous calls back and forth trying to rectify the situation. He called Nick, our sales person, but never heard back from him. The GM, Matt Smiley, offered 2 options cut them off (which our dealer would not do) or bring the truck back to Columbia for them to repair. Then his response was, NOT ONCE BUT TWICE, "there's not much else I can do for you." Your dealer made the decision to pay the local dealer to order a key. This is going to take 2 weeks to get plus however much time to get the truck back in the shop to be repaired. We now have to cancel our scheduled trip with our camper because we can not drive the truck. If we were to get a flat there is nothing that can be done. The truck may have a serious issue now that needs to be addressed immediately. Also the power steering fluid was extremely low causing a very loud whine when we picked it up and the front license plate holder fell off while driving. I have called and left several messages for Matt Smiley, who have never returned my calls. I will not recommend this dealer to anyone and I will make sure my Nissan survey reflects the issues we've been experiencing. More
by Sarah
Employees Worked With
Nick, Matt Smiley
