
Joe Machens Nissan
Columbia, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great Customer service Jonathan Barfield showed excellent customer service, and his expertise in knowing everything about my Altima he sold me. My experience with Joe Machen Jonathan Barfield showed excellent customer service, and his expertise in knowing everything about my Altima he sold me. My experience with Joe Machens was very pleasurable. More
What a great place to buy a car! I was very unhappy with the car I had at the time of my visit to Joe Machens Nissan. After talking with Zac at the dealership, he hooked me up with a I was very unhappy with the car I had at the time of my visit to Joe Machens Nissan. After talking with Zac at the dealership, he hooked me up with a Nissan Sentra that I fell in love with. Zac was easy to work with and was very considerate of my need to get a good deal. After test driving two Sentras, he encouraged me to take my favorite home and try it out. I knew when driving the car home, it was going to be mine. I really enjoyed the team of Zac, Mike, and Danh. They made the experience a great one with no sales pressure and explained the process as we went along. I would encourage anyone in the market for a good car to visit the Joe Machens Nissan Dealership in Columbia. More
What a turnaround A few years ago I bought a brand new car from this Nissan dealership and my experience was absolutely horrible. I swore I would never return and didn' A few years ago I bought a brand new car from this Nissan dealership and my experience was absolutely horrible. I swore I would never return and didn't for several years. Then the completely redesigned 2014 Nissan Rogue came out and piqued my interest. I went into the dealership and met Ed who gave me a very positive impression of the dealership which is under new management. I test drove the car and fell in love. I decided to think about it and look for a used model but in two months the nearest one that fit my criteria was 1000 miles away. When the 2015 model came out a couple weeks ago, I went into the dealership to see if there were any changes and talked with Shawn (Ed was unavailable). He is very friendly and worked really hard to find me the car I wanted. I decided to purchase one that day and was impressed with how swiftly the deal came together. Even when there was miscommunication with a few details in the finance office, the issues were dealt with in a very professional way (thanks Greg!). Overall I am happy that I decided to give this dealership a second chance...because I love my car! More
Not impressed with my buy If I had read some of these reviews earlier I would have saved myself all the trouble. In a nutshell, I will recommend this dealership, but my adv If I had read some of these reviews earlier I would have saved myself all the trouble. In a nutshell, I will recommend this dealership, but my advise is; stay away from some of these sales reps below...you are better off with JAMES WILLIAMS who happen to be the only "professionally trained" staff they have in Joe Machens Nissan CoMo. More
awesome!!! I had a great experience here! they were so helpful and got me such a great deal, i recommended them to several of my friends I had a great experience here! they were so helpful and got me such a great deal, i recommended them to several of my friends More
Terrible Customer Service Terrible Customer service.. we drove 2 hours to go and pick up our new vehicle that we spent a week on working a deal to arrive and be told that the S Terrible Customer service.. we drove 2 hours to go and pick up our new vehicle that we spent a week on working a deal to arrive and be told that the Sales Manager assumed features on our trade in that were specifically not written on the trade in form. He didn't offer any other deals or anything just let us walk away. Not wanting to satisfy his customer by any means for a mistake the manager made not the customer. Would never recommend this dealership. We are going elsewhere with our service. More
Love my Altima! From start to finish, this was a great buying experience. There was no pressure, just honest business. I definitely felt as if they had my best intere From start to finish, this was a great buying experience. There was no pressure, just honest business. I definitely felt as if they had my best interest in mind and were doing whatever they could to stay within my price range but still get me in the car I wanted. Great guys!! More
Buying Experience with J. Barfield at Machens Nissan Jonathan Barfield made for a pleasant buying experience from the time he contacted me about my initial internet search of this dealership. His attitu Jonathan Barfield made for a pleasant buying experience from the time he contacted me about my initial internet search of this dealership. His attitude was cheerful, as well as helpful and knowledgeable. He came in on his day off to seal the deal, and since then has helped resolve the one minor issue in the final delivery (a missing key). I am an old guy and have dealt with car-buying for decades, and Mr. Barfield is one of the few representatives that I would seek out with further needs. Sincerely, Baxter Haley More
Sometimes "Thank you" is just not enough! Being a paycheck-to-paycheck family living in a world where often the paychecks aren't enough to cover anything more than the basics, we've grown accu Being a paycheck-to-paycheck family living in a world where often the paychecks aren't enough to cover anything more than the basics, we've grown accustomed to hearing the word, "No." We desperately needed a vehicle that would not break us to try to keep fueled up in order to fulfill our daily commute from Fulton to Columbia...there was no putting it off. It had to be done. Jonathan Barfield helped us last year by analyzing our needs and our budget and our not-so-pretty financial picture and, much to our surprise, he got us into a car that exceeded our expectations then. It was a definite step up from our previous vehicle and it served us very well over the course of this past year. Then life threw another curveball, resulting in an increase in the amount of driving back and forth we would be doing in the not-too-distant future. Jonathan advised us well last year; he suggested that if we could maintain regular payments and take good care of the first car we bought from him that he would go to bat for us down the line if/when our needs may change. He made good on his word. From the moment I called him again, one year after our initial purchase, he treated us like we were old friends of his and he went to work right away...he stepped up to the plate without hesitation. We scheduled an appointment to see him, agreeing to review our needs and options. Following his advice, our credit scores improved over the past year and we went out to browse the lot while he made his calls. In the lot, my heart was set on a nice little newer used car that I thought might even be a little nicer than what we'd be eligible for financing but...go big or go home, right? So I put it out there and without skipping a beat, Jonathan said something along the lines of, "Yeah, that's definitely a nice little car...but I think I'd rather get you guys into something brand new." And from there, the ball kept rolling...a couple of visits to the lounge in wait for the final verdict later, we were sitting with Dan Do in the finance department before we took possession of our BRAND-NEW 2014 NISSAN SENTRA!! I'm a 40-something mom. I didn't think I'd ever own a brand-new car. I have to pinch myself every time I drive it or park it or even think about it! Thanks to Jonathan Barfield, we own our first brand-new car...a first for both my husband and me! Jonathan has followed up with us personally to make sure that we're happy and that all is well. Sometimes there just aren't enough "Thank you!"s to be said. This is one of those times. We have a son who will be driving next year and, without a hint of a doubt, when the time comes for our next vehicle purchase need, we'll go straight to Jonathan! I would send everybody I know to him to buy a car! He treated us with respect and friendship...characteristics that aren't often shown to those of us who are struggling to build good credit on limited resources. He's truly the best! More
Great experience buying used car The salesman was very friendly and was able to help us get the max deal for our trade-in and a great deal on a sweet car. Very relax atmosphere with l The salesman was very friendly and was able to help us get the max deal for our trade-in and a great deal on a sweet car. Very relax atmosphere with little pressure overall. Great selection on used cars More