Joe Machens Nissan

I have bought from this dealership many times with no complaints, but now they have a credit manager that is very unfriendly, I can't see anything in his attitude that makes him a successful employee who complaints, but now they have a credit manager that is very unfriendly, I can't see anything in his attitude that makes him a successful employee who should be working with the public. I will not use this dealership as long as he is employed there And I will not recommend to anyone else. I could not stand working with him. He is very in organized and could not get my information correct on two seep rate days then was pissed off the entire time i dealt with him. I will never go back if he is there.... More

From the moment I walked into Joe Machens Nissan, I was blown away. Customer Service, Support and personality of the entire establishment was above average! My salesman, Dan Do made me feel comfortable and blown away. Customer Service, Support and personality of the entire establishment was above average! My salesman, Dan Do made me feel comfortable and important when it came to purchasing my very first car as a recent college grad! The entire buying time was about 3 hours! Mr. Do even drove my new car to my house, while I drove my old car and made sure that I had everything I needed to have in order to feel 100% excited about my purchase! I have recommended several of my fellow young professionals to choose Joe Machens and in particular Mr. Do! No matter where I move across the country, I will be sure to make my way back to Joe Machens when purchasing a new car! More

Zac Nichols made what I anticipated to be a drawn out, anxiety ridden process simple and painless. He made buying a car rediculously simple and I walked out feeling like I had made the best decision! The anxiety ridden process simple and painless. He made buying a car rediculously simple and I walked out feeling like I had made the best decision! The staff is incredibly friendly and accommodating and I could not have asked for a better car buying experience! I've recommended this dealership to at all my friends and family members! More

Michael was great to work with! He worked hard to find exactly what we wanted. Michael explained the entire car purchasing process in full detail and made sure we were completely satisfied. After the purc exactly what we wanted. Michael explained the entire car purchasing process in full detail and made sure we were completely satisfied. After the purchase, Michael explained all the workings of the vehicle and has since checked up on us to make sure we were completely satisfied! I would recommend Michael and Joe Machens Nissan to anyone! More

Fast response to my inquiries and no hassles with pricing. I HATE car shopping but this was super easy. I didnt even go to the dealership until i was picking up the car. Great dealership! pricing. I HATE car shopping but this was super easy. I didnt even go to the dealership until i was picking up the car. Great dealership! More

My salesman, Mr Scott Glasgow was very patient and helpful. I feel he that he went above and beyond in helping me and making sure I was pleased with my selection. Its always nice to have someone liste helpful. I feel he that he went above and beyond in helping me and making sure I was pleased with my selection. Its always nice to have someone listen to you and understand what you are looking for. I will truely recommend this location to all my family and friends. Thanks More

Other local dealership would not commit to getting us the car we wanted (from off-site) and would not commit to a price (with trade-in). Our salesman did both. car we wanted (from off-site) and would not commit to a price (with trade-in). Our salesman did both. More

The staff at Joe Machens was great in November 2013 when I purchased by second vehicle. They were just as awesome the year before when the transmission went out on my Alitma 35 miles up I-70. Both times the I purchased by second vehicle. They were just as awesome the year before when the transmission went out on my Alitma 35 miles up I-70. Both times the staff was more than acomodating and very friendly to my and my dog. The staff allowed my dog to stay inside the building with me during the whole process. I was asked for my military ID card to be photocopied for verification purposes. I informed James it was illegal to photocopy a military ID. The source is as follows: "photocopying of US Government Identification is a violation of Title 18, US Code Part I, Chapter 33, Section 701 and is punishable by both fine and imprisonment. Commercial establishments can ask for military ID to verify service but they are not allowed to photocopy it. More

After visiting several other dealerships without success, I finally got the deal I was looking for at Joe Machens Columbia. Unlike the other dealerships who made me drive to their location just to turn me do I finally got the deal I was looking for at Joe Machens Columbia. Unlike the other dealerships who made me drive to their location just to turn me down, James was able to give me all the necessary information over the phone before making the trip. He even went out personally to make sure the truck was still there and to check on a few features for me (another dealership tried to sell me a truck that was already sold 2 days earlier!). They gave me more on my trade-in than any other offer and had a very reasonable price on the used truck I purchased, along with great warranty options! To top it all off, they were able to install a trailer hitch for me same-day within 30 minutes. Very pleased with the overall experience. More

Bought a 2012 JUKE in November 2013. Love the car, salesman was great. Accounting folks were a little scary and I felt a somewhat preasured, but the price seemed fair for this great vehicle and the l salesman was great. Accounting folks were a little scary and I felt a somewhat preasured, but the price seemed fair for this great vehicle and the loan they found was a good fit for my finances. Hoped for more on my trade-in however. Now, since the purchase, have had two great experiences with the service department. Would definitely recommend owning a JUKE to the right person, and definitel recommend doing business with Caleb Scott at the Machens Nissan Dealership in Columbia Mo. More