Joe Myers Kia

Adviser was great new what I needed took care of my needs service was great car was done fast best service ever service was great car was done fast best service ever More

Purchased a car 2 weeks ago. The purchase agreement had the out the door price including fees and TT&L at $23,040. We put $4000 down. The financed portion should have been $19 The purchase agreement had the out the door price including fees and TT&L at $23,040. We put $4000 down. The financed portion should have been $19,040. BUT when we received our paperwork from the bank for our loan it was for $22,140. The dealership added a Maintenance Plan that we specifically told them we did not want. We even had to sign something saying we were waiving the additional Maintenance Plan. We have called the dealership multiple times with no response. We keep asking for the Finance Manager and have been sent to multiple different people's voicemails. How many finance managers does this place have??? We even tried using the chat function on their website. We have not gotten a response. Today we finally filed a complaint with the bank. Tomorrow we will call an attorney and file a complaint with the BBB. Just wanted to warn others to make sure you check everything when dealing with this dealership. They are shady! More

It’s amazing service. Hang made sure it was fast and pain free. And got us the best deal possible. Hang made sure it was fast and pain free. And got us the best deal possible. More

Very pleasant experience. No pressure and they had the car we were looking for. Byron was more than helpful. Both him and the sales manager did everything they could to add No pressure and they had the car we were looking for. Byron was more than helpful. Both him and the sales manager did everything they could to address or needs. Both followed up to make sure we were satisfied with our purchase. More

We brought the car in for an evaporator coil repair, under warranty. According to Google, it is about an 8 hour job. They had my car for 12 days…the first time. They gave me a loaner car, it smelled sup under warranty. According to Google, it is about an 8 hour job. They had my car for 12 days…the first time. They gave me a loaner car, it smelled super strong, like pot. I reported it to Favio, he said, “ Ok i do apologize”. Even after 12 days, it still stunk! When I picked it up, my steering wheel had been damaged in several places (removing the dash), and not repaired, nor was I notified about it. It was extremely obvious when I got into the car, so I got out. Jarred was walking by, he checked on me, and took over my case. He set me up to come back in for a free repair, it would take about an hour. After I left, I stepped on something…it was the handle to pop my hood! As I drove, I heard something rolling around in my dashboard whenever I turned the car. When I got home, I called and reported these things to Favio. He did not pass that information on to Jared, so he was surprised when I handed him the hood release handle. With the new information Favio didn’t give him, he said he’d have to keep my car. I also discovered that there were two pieces of the dash and door that were not properly reattached and were sticking out, and there was grease on the roof of my car! Thankfully, he was able to put me back into a car…the same one I had before. They had it “cleaned” to remove the pot smell. I was without my car for another 5 days! 17 days, without my vehicle for an 8 hour job and horrible “repair.” When I got the car back the second time, the patch job was lousy. I was unhappy with it, but wanted my husband’s opinion, so I told Jared I’d let him know. I drove off and straight to pick up my husband. Before I got to him, the patch job was coming off in my hands. I let Jared know that was unacceptable. I waited 9 days to find out that they would replace my steering wheel and it was on order. I was not given that update, I had to ask. The part took another 4 days to arrive at the facility. I set my appointment and sat and waited for it to finally be repaired. Favio was a disappointment throughout my process. Jared was much better and mostly provided good customer service. Unfortunately, it was too little, waaaaay too late. I absolutely cannot believe that this is the service Joe Meyer gives. What is most unfortunate, for Joe Meyer, is that we will be in the market for another car in a few months. We will NOT be shopping at anything Joe Meyer. More